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# Block deliveries when the client has an overdue balance

| Handy gives you the option to block deliveries if the client has an overdue balance.

### Credit days

When editing the client's details, you must define the number of credit days they’ll have. These days start counting from the moment a credit delivery is made.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/5/c/a/e5ca5b7aab461800/79efab42-4dd4-4740-978f-d91af6_kniim9.png)

****Important:**** If you don't define this information and keep it as zero, it's considered as N/A in reports.

In the Delivery balances report, you'll see the status of each delivery, as well as the payment status, and the days for credit to expire:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/7/0/8/d70897bd82e26800/38690ead-7b78-4063-b57d-bcd192_nndj5t.png)

If a client has an overdue balance, you'll see it in the client details in the ****Deliveries**** tab:

![](https://storage.crisp.chat/users/helpdesk/website/-/f/7/5/8/f75838336c0e5000/f847c7e0-a58e-41e5-82f4-f249e1_8k20eg.png)

### Block deliveries when the client has an overdue balance

By enabling this setting, you can block deliveries for clients with an overdue balance. You can find it in Settings > Deliveries:

![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/2/1/bf210125ba4a8000/6f6f766d-f23b-43b6-a1ba-f066f9_1k5sq5k.png)

After enabling this setting, if the client has an overdue balance, users won't be able to complete deliveries for this client.

If the user tries to complete a delivery for a client with an overdue balance, the Handy app will display a message showing how much the client owes. It will also give them the option to complete the payment on the spot and print the receipt, if necessary:

![](https://storage.crisp.chat/users/helpdesk/website/-/4/8/4/0/4840ddfac3019800/9113deb7-3f5d-4f52-bc90-1367fc_tgwbnv.png)

Send us a message in the chat if you have any questions!