> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Delete cookies

If you're having problems logging in, like this:

![](https://storage.crisp.chat/users/helpdesk/website/-/8/6/f/8/86f8a58f9196e000/7e7ed78f-2b0f-4769-9ea7-6e7cc6_1thkfwd.png)

Let us help you flix it!

## Google Chrome:

* Type in the following URL in Chrome: ****chrome://settings/content/all****
* Search for [**handy.us**](https://handy.us)
* Click on the trash icon

![](https://storage.crisp.chat/users/helpdesk/website/-/9/5/3/c/953c6094c8269800/d451580a-ff73-428f-b693-71ee85_z3daz1.png)

## Safari:

In Safari, go to Settings > Privacy > Manage Website Data. Then, search for [handy.us](https://handy.us), an click on Remove All.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/3/3/7/b3379bca0e1fb800/a3c4a77c-8f83-4444-a084-0ad27f_s76cd8.png)

After this, you should now be able to log in normally.

Send us a message in the chat if you have any questions!