> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Enable and disable product families

If you want to disable product families, click on ****Product family**** in the Main menu:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/0/6/d106c6f6dd98b000/1ab1b8f8-9fd1-4ec8-9913-2ffe05_t9ji13.png)

Here, you can click on "Show disabled families" to display the families you've previously disabled:

![](https://storage.crisp.chat/users/helpdesk/website/-/7/1/9/3/71932cf42f44cc00/2045b219-04af-46cf-8232-7d8613_8bvsvv.png)

To disable or enable a product family, click on the three dots in the ****Actions**** column, then click on ****Edit****:

![](https://storage.crisp.chat/users/helpdesk/website/-/f/5/8/7/f58797141df40000/0f9cdf1e-cd28-4ad5-b4fd-7ea3f8_w31gx6.png)

Here, you can disable or enable the product family:

![](https://storage.crisp.chat/users/helpdesk/website/-/8/e/4/6/8e46968cb656f80/2a1b6140-f896-4755-8bd3-680b61_w5ww1v.png)

Don't forget to click ****Save**** to apply changes.

Send us a message in the chat if you have any questions!