> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Forms by category

In Handy, we understand that for different client categories, it’s important for your promoters to cover specific aspects on each visit. You can achieve this by assigning a form to a category.

To set this up, you'll need to edit your client categories. In the categories' details, you can click on edit and select ****Related forms****, where you can choose the form, or forms, you want your users to answer when starting a visit with a client of a certain category:

![](https://storage.crisp.chat/users/helpdesk/website/-/9/e/9/a/9e9a10e91e710800/a5e37eee-ca43-434e-b4ee-7b0e50_idq85.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/b/4/3/9/b4399ec2aa8b3000/38589659-ede8-44a2-b23e-dcaafb_1lolouh.png)

### Mobile app

In the mobile app, when answering a form with a client:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/f/f/daffd1e2e4a40800/c43d953b-d2f0-4439-9b89-483679_k1shm5.png)

If the client belongs to a category that has one or more forms assigned, the user will only see the forms assigned to that category:

![](https://storage.crisp.chat/users/helpdesk/website/-/9/7/c/b/97cbc410c02e8800/79fb0f7c-e3ff-44a3-a6c5-b8250d_3hve1g.png)

|| If the client doesn't belong to a category, the user will be able to choose any form.

Send us a message in the chat if you have any questions!