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# How to complete a delivery

Completing deliveries using Handy is very simple.

You can view your programmed deliveries by clicking on the ****Activity**** screen and selecting the ****Scheduled Deliveries**** icon:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/d/a/e/ddae9170a0ff8000/f045630f-5708-45f1-b30d-f652e2_6mtps.png)

Now, select the delivery you're interested in. That will open the delivery's usual screen, where you'll see a breakdown of the products assigned to that delivery.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/d/7/8/ed78bcb9ba28980/e4087bcd-0463-4896-8f88-e8af7b_f7v3tf.png)

On each of the products of the delivery, you'll need to select one of the three following options:

****Complete:**** The full quantity was delivered

****Partial****: Only some of the product was delivered

****Undelivered:**** None of the product was delivered

* Both for the ****Partial**** and ****Not delivered**** options, you'll need to specify the reason👇

![](https://storage.crisp.chat/users/helpdesk/website/-/6/4/0/1/640114e1c6855000/93ba323b-3e4a-4730-a5e5-ddbf92_tqu9p5.png)

You can also add photos and the recipient’s signature. Once added, a number in parentheses will appear next to ‘Photo’ and ‘Signature,’ indicating how many of each have been included.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/e/8/dae86836e50cf000/91b02b1a-652d-44fa-8483-f1a8ff_1i2znt7.png)

Once you've added those details, you can also select the delivery's payment type.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/e/2/8/4e284d1a5de05800/b03e22af-5d47-4d0a-97f6-31149e_16g06ao.png)

Deliveries can be paid for in cash or credit.

* ****Credit:**** Credit deliveries will affect the client's balance, which you'll be able to see in the client's profile in the web portal.
* ****Cash:**** Cash deliveries don't affect the client's balance.

Once you've selected this information, you can now click on the check mark to complete the delivery, which will open a new screen, where you'll confirm that the delivery is complete:

![](https://storage.crisp.chat/users/helpdesk/website/-/a/9/4/5/a94526c5e432d800/9374da75-06a4-47b4-a9ad-7b05c2_x9oqqo.png)

Here, you'll also choose the delivery result, then click on ****Complete delivery****, and that's it! 😊

In case you previously selected ****Partial **or **Not delivered**** for any product, when completing the delivery, you'll have the option to reschedule it.

To reschedule the delivery, select the date you'd like to come back, then click ****Complete delivery****, and the delivery will be automatically rescheduled.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/e/7/d5e79ff74f418000/bdfb64a9-f1dd-435b-88a1-63c773_uxjyml.png)

Send us a message in the chat if you have any questions!