> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Send a copy of the order to the client by email

| Do you want your clients to have a copy of their order? Handy can help you with this, and in this article, we'll teach you how to do it.

In the web portal, go to ****Settings****, and select ****Orders****. There, enable the setting called ****When capturing an order, send a copy of the order to the client by email.****

![](https://storage.crisp.chat/users/helpdesk/website/-/6/3/8/e/638e73215668f000/465e6120-eae2-40a4-8b08-a519bc_1sdbbyp.png)

To define which address will receive these emails, go to the client's profile and click on ****Edit****. Then, select ****Emails**** and click on ****+ Add****. Here, you can type in the client's email address:

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/d/b/aedb89f6f28a5000/23edf384-b694-4294-8381-290aa4_becgbg.png)

Once you've added the client's email address, you'll see a table with the address's relevant information, such as creation date, last update, status, and whether it's enabled or not:

![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/4/c/f14c37d493e710/8ed97e16-f350-4c2d-9df0-2aa221_1tf9u5z.png)

||| You can add up to five email addresses per client. The email will be sent to all of them.

Here's a preview of the email your clients will receive if you enable this setting:

![](https://storage.crisp.chat/users/helpdesk/website/-/c/8/c/d/c8cd1be0829bc000/54076b3b-65fb-4b89-90e1-43f44e_1r5wtmu.png)

Send us a message in the chat if you have any questions!