> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the Helpdesk?

The helpdesk is an online version of this user manual. It is “deployment-agnostic” and will provide users access to our manual’s Q&A (in the form of “categories” and related “articles”) directly from the platform itself.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/b/4/8/7b48dcd137a1c40/a1928554-68e6-48a9-9ce8-3820ed_11rprrd.png)