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# Duplicate products, why?

A product is duplicated when there are differences in the following elements of the invoice, delivery note or ticket:

🍎 [The description](#h_1e5a9109ba)

📦 [The purchase format](#h_0d51dc2a44)

🚚 [The supplier](#h_74ca38e854)

If you want to see a joint analysis of **two different products**, group the products together. See how to do this in the [product grouping article](https://intercom.help/haddock-app/es/articles/6982529-como-agrupar-productos).

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## 🍎 The description is different

If the product description has differences, two separate products will be created.

_Example: The products "Ice" and "Ice bag" although they have the same format and supplier, will be two separate products._

**✨ Solution**: Group the products together. Follow the steps in the article "[How to group products](https://intercom.help/haddock-app/es/articles/6982529-como-agrupar-productos)".

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## 📦 The purchase format is different.

"We cannot compare boxes with kilos".

If the purchase format has been digitised differently, the product will be treated as two different products.

_Example: Even if the product "Ice" has the same description and supplier, if there is a purchase in "kg" and in "bags" they will be two separate products._

**✨ Solution**: Group the products together. Follow the steps in the article "H[ow to group products](https://intercom.help/haddock-app/es/articles/6982529-como-agrupar-productos)".

---

## 🚚 The supplier is different

If you buy a product from two or more suppliers, by default it will be treated as different products.

[![](https://storage.crisp.chat/users/helpdesk/website/-/a/a/2/0/aa2097151df9e000/d21bda76-2a1d-493f-ad87-c666ee_1yfvl5.png)](https://downloads.intercomcdn.com/i/o/671664105/03768d46b6d7e40a845f01ce/Screenshot+2023-02-12+at+00.45.47.png?expires=1755002700&signature=0182e7337df749afe9ff5d49d266247511f974bd9e1bb4cfbc4eeaed186585be&req=cicmEM96nIFaFb4f3HP0gMm0shis5gaYbeEgJCHIV9KeSL8yni%2BpncRdVtVE%0A70n8Gy3r5EfYYrr0XQ%3D%3D%0A)

_Example: Even if "Ice" has the same description and purchase format, if there is a purchase from "Makro" and another from "Harbest Market", they will be seen as two separate products._

**✨ Solution**: Group the products together. Follow the steps in the article "[How to group products](https://intercom.help/haddock-app/es/articles/6982529-como-agrupar-productos)".