> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I format Crisp Messages?

Crisp allows to send rich text content messages using Markdown. Markdown is an easy-to-use syntax to format texts. You can use Markdown to insert bold text, titles, images and even YouTube videos.

Here is a cheatsheet to use Crisp Markdown features:

# Format text

###### Bold text

To use **bold text**: `**My Bold Text**`

###### Italic text

To use _italic text_: `*Italic Text*`

###### Underlined text

To use __underlined text__: `__Underlined Text__`

###### Strikethrough text

To use strikethrough text: `~~Strikethrough text~~`

# Insert titles

Crisp allows to create big-text headers:

`# This is a h1 header`

`## This is a h2 header`

`### This is a h3 header`

`#### This is a h4 header`

`##### This is a h5 header`

`###### This is a h6 header`

# Insert lists

###### Bullet-Lists

* Crisp allows to use lists  
* List may be bullet-points

To use lists: `* A point in your list`

###### Numbered-Lists

1. Crisp allows to use lists  
2. List may be numbered

To use a numbered list: `1. This is my first point`

# Insert code

###### Inline code (single line)

`inline code`

To use inline code: **`inline_code()`**

###### Block code (multiple lines)

```
code
```  
To use block code: **```multiline code```**

# Insert tables

| Header 1 | Header 2 | Header 3 |
| --- | --- | --- |
| Value | Value | Value |
| Value | Value | Value |
| Value | Value | Value |

To use tables:

```
| Header 1 | Header 2 | Header 3 |
| -------- | -------- | -------- |
| Value    | Value    | Value    |
| Value    | Value    | Value    |
| Value    | Value    | Value    |
```

# Insert quotes

> Blockquotes are very handy in email to emulate reply text.  
To use blockquotes: `> Blockquotes`

# Insert links

`[a link](https://acme.com/)`

# Insert resources

###### Inline image

You may insert inline images using:

`
![an image label](https://image.acme.com/name.jpg)
`

###### Clickable image

You may insert clickable images using:

`
[![an image label](https://image.acme.com/name.jpg)](https://acme.com)
`

###### YouTube video

You may insert YouTube videos using:

`${youtube}[Video label](XXXXXXX)`

Where XXXXXXX is the Youtube video identifier. Eg. for `[https://www.youtube.com/watch?v=qgPN61LTzZM](https://www.youtube.com/watch?v=qgPN61LTzZM)` it would be `qgPN61LTzZM`.

###### Vimeo video

You may insert Vimeo videos using:

`${vimeo}[Video label](XXXXXXX)`

Where XXXXXXX is the Vimeo video identifier. Eg. for `[https://vimeo.com/261941485](https://vimeo.com/261941485)` it would be `261941485`.

###### Dailymotion video

You may insert Dailymotion videos using:

`${dailymotion}[Video label](XXXXXXX)`

Where XXXXXXX is the Dailymotion video identifier. Eg. for `[https://www.dailymotion.com/video/x6g6xd1](https://www.dailymotion.com/video/x6g6xd1)` it would be `x6g6xd1`.