> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I start a Chatbot manually?

**This guide will focus on triggering a scenario manually from any conversation. This is a very useful way to quickly do some actions, or offer a user to follow a flow you have prepared.**

There are many situations where being able to manually start a scenario can be handy. For instance, you might want to ask a user for information automatically, trigger a pre-recorded user journey, or share a meeting calendar and an embedded form.

Looking for a different way to start your scenario? Check out these guides as well:  
* [How to start a Bot Scenario when a user sends a message](/en/article/how-to-create-a-support-chatbot-to-answer-customers-automatically-t8724w/)  
* [How to start a Bot Scenario without a user sending a message](/en/article/how-to-start-a-chatbot-scenario-with-no-message-sent-from-the-user-1w0cjz6/)

🤖 _If you're just getting started with the Bot plugin, feel free to [check out this guide to take you through your first steps](/en/article/getting-started-with-the-crisp-chatbot-hrmysb/)._

Now, let's have a look at how we can start our scenarios manually from any conversation!

| Manual Scenarios can be started at any time during a conversation, even if an operator has recently sent a message.  
---

###### Table of Content

* [What is a Manual Scenario](#1-what-is-a-manual-scenario)  
* [Creating and Using a Manual Scenario](#1-creating-and-using-a-manual-scenario)  
* [Frequently Asked Questions](#1-frequently-asked-questions)  
---

# What is a Manual Scenario

When creating a Bot Scenario, you start by connecting a block to your "Entry Gate", defining the starting point of your scenario.In most cases, where you'd like your scenario to trigger automatically, you will start with a block of type "Event" (such as a "User Message Matches" or "New Crisp Event"). These are **automatic scenarios**, meaning that they are **triggered when a specific event occurs**.

If your scenario begins with an "Action" or "Condition" block, instead of an "Event" block, it will be considered a manual scenario, meaning that it cannot start on its own (since it isn't listening for any event).  
**Manual scenarios can instead be triggered from the "Bot widget"** present in any conversation. There, you will find all your scenarios starting with either a Condition or Action block.  
Simply click them in order to trigger them and start their flow in that conversation.

![Bot Widget](https://storage.crisp.chat/users/helpdesk/website/-/1/9/f/0/19f0b1f8dd029a00/41674e19-8453-424e-95fc-fcd5eb_tnewc4.png)

---

# Creating and Using a Manual Scenario

To better illustrate how Manual Scenarios are created and triggered, we've prepared an example based on a popular use case among our customers.  
In this example, we are creating a manual scenario to help us quickly share a Calendly link, so that our leads can book a meeting with our team directly from the chatbox.  
This is one of the many usages that can benefit from the ability to manually start scenarios from a conversation!

${frame}[](https://www.youtube.com/embed/Qtz42sAKQzw?rel=0)

---

# Frequently Asked Questions

Still have some questions about the Bot that were not covered in this article or related guides? Perhaps you'll find the answer here!  
Here is a collection of the most frequently asked questions about manual scenarios to help get started on the right foot.

Don't hesitate visiting [this in-depth article to learn more about the Bot](/en/article/understanding-and-mastering-the-crisp-chatbot-1boypme/) and master your craftsmanship of scenarios

_If your question does not figure here, share it with us directly by chat, we'll be available!_

##### Can anyone start a Bot Scenario manually?

Short answer is yes.  
Long answer is yes, any operator can start a bot scenario manually.