> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I add Crisp Live Chat on Wix?

**Crisp Live Chat is available on Wix.com. However, note that custom code is only available on paid plans. This means that to get a live chat on Wix, you'll need to be a paying Wix user with a connected custom domain. If you're ok with that, here is how you can add a live chat to your Wix Website.**

${frame}[](https://www.youtube.com/embed/7WLFthWuEbE?rel=0)

# Retrieve your website code on Crisp

* Go to **app.crisp.chat**  
* Head over to Settings > Workspace Settings > Setup & Integrations  
* Copy the HTML code

![](https://storage.crisp.chat/users/helpdesk/website/-/c/6/b/9/c6b9d4b4cd58a800/df3ed928-537f-460c-bd98-4a8c6f_1krejbc.png)

# Add a live chat on your Wix Website

As Wix doesn't offer simple custom HTML box, we need to use the tracking tools & analytics feature. This feature is normally used to add tracking code to monitor your website's traffic and campaigns.

||| Note: This feature is only available for sites with a connected domain.

### To get started with Tracking tools & analytics

* Go to settings in your dashboard on Wix  
* Click the **Tracking & Analytics** tab under **advanced settings**  
* Click **+ New Tool** and select "Custom"

|| Use the custom option to implement free or "untested" third-party tracking code.

### Important information

* You site must be published to use this feature  
* Your code snippet is associated with a specific domain. If you assign a different domain, your Crisp snippet will be deleted.  
* Wix does not provide support for technical difficulties associated with third-party code snippets. If you are experiencing an issue with your code snippet, please contact Crisp directly.

### Fixing issues with calls

There are some known issues between Crisp call feature and Wix. In order to have working audio and video calls, you need to add a second code snippet:

```
<script>
    var iframes = document.querySelectorAll("iframe");

for (var i = 0; i < iframes.length; i++) {
        var name = iframes[i].getAttribute("name")

if (name.includes("htmlComp")) {
            iframes[i].setAttribute("allow", "microphone; camera")
        }
    }
</script>
```