> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to export user data?

Crisp offer CSV export for your contacts. These information are available inside [Crisp CRM](https://crisp.chat/en/crm/) that is available from the Essentials plan.

Crisp is using **CSV** to as data import option.

# 1. Retrieve your data

* Connect to app.crisp.chat  
* Go to the Contacts tab  
* On the upper right corner, click on Action > Export contact profiles.  
* Your contacts will be then exported. This could take few minutes depending on how many contacts you have  
* You will receive a notification via email then.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/5/5/ae557e611468f000/e0550a96-ac85-4b93-8b6e-b4e88e_11f1cp7.png)

# Limitations

* Exports are limited to 200K contacts (if you need to export more, please contact us).