> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to hide the chatbox on some pages?

**Crisp allows you to hide the chatbox on some pages.**

**Here is how to proceed:**  
* Go to your [Crisp dashboard](https://app.crisp.chat)  
* Head over to the **Settings** from the bottom-left icon  
* Navigate to **Settings > Chatbox Settings > Chatbox Restrictions > Hide chatbox on pages**  
* Click on the **Add a blocked page** button and select the countries to block

The chat will be disabled for those pages.

![Disabling the chatbox on certain pages](https://storage.crisp.chat/users/helpdesk/website/-/b/a/e/5/bae5783c5d9f8800/fd3c9bcd-8836-4a2b-bc48-4c4dfc_1e216aa.png)

| Tip: If the domain you are using is [www.example.com](http://www.example.com), please provide [www.example.com](http://www.example.com) as a URL. The Crisp match system is really strict. If you provide example.com and your website is in fact **using [www.example.com](http://www.example.com), it won't work**

We've also made a short guide that will show you how to use that feature

${frame}[](https://www.youtube.com/embed/O84ruFjUAVk?rel=0)

---

### Using wildcards

This feature is compatible with **wildcards**. It allows hiding pages following patterns

Here are a few examples:

**Simple match**

[https://example.com/*/pricing](https://example.com/*/pricing) will match all pages like

* [https://example.com/fr/pricing](https://example.com/fr/pricing)  
* [https://example.com/en/pricing](https://example.com/en/pricing)  
* [https://example.com/es/pricing](https://example.com/es/pricing)

**Double Wildcard**

Using a double wildcard such as [https://example.com/product/**](https://example.com/product/**) , it will match all subdirectories such as

* [https://example.com/product/aaaaaa/bbbbbb](https://example.com/product/aaaaaa/bbbbbb)  
* [https://example.com/product/ccccccc/dddddd](https://example.com/product/ccccccc/dddddd)