> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Upload documents in batches

Batch upload **available on computer and for files in PDF format.**

1. Go to "📄**Documents**" in the side navigation bar.
Click on "**New expense**" (top right, as indicated in the image).

[![](https://storage.crisp.chat/users/helpdesk/website/-/a/9/9/0/a990c53ee601a000/a409153d-0fc5-44ab-b062-a4290c_1m89yjk.png)](https://downloads.intercomcdn.com/i/o/684428829/feee39d4af88e578264fd832/Screenshot+2023-03-05+at+11.30.03.png?expires=1755002700&signature=4b8e5d395c5a160a2fe30bdd726521bd9e31f690f46520d21e8946b108da94b3&req=cigjEst2lYNWFb4f3HP0gG25ilkoYKUW%2Fx%2F95Qicl2h%2F2b7AG8YqZWBTDqlO%0AP4s%3D%0A)

3. Click on the "**Upload file(s)**" option to open the upload screen.
Click on "**Search for documents**".

[![](https://storage.crisp.chat/users/helpdesk/website/-/d/b/8/a/db8a07c080de6000/8e455d9c-6fe2-4ba3-817e-54ca9e_1gb2ydc.png)](https://downloads.intercomcdn.com/i/o/684428914/e350fdd0674f51cacde2c964/Screenshot+2023-03-05+at+11.30.30.png?expires=1755002700&signature=bca7134ec0e59a280477367731b95040ac15fb208e4d3dc4ecb5adacca8746a8&req=cigjEst2lIBbFb4f3HP0gP%2FNSQaPToFQmaD%2Fq2FFQGV4evWyXUwYk%2Bj438N8%0Au1w%3D%0A)

5. **Search your computer** for the documents you want to upload and select them. Remember that you can only **upload PDF files**.

1. Upload without configuration: Click on **"Upload file/s**".
2. **Add configuration** in the next step.
**Select** the documents.

[![](https://storage.crisp.chat/users/helpdesk/website/-/6/c/a/0/6ca06e49fae1b000/95cef761-039d-4cb3-acd9-b5e9c4_122sr4r.png)](https://downloads.intercomcdn.com/i/o/684434884/2cd43cc71c8c6fb8eec69e2e/Screenshot+2023-03-05+at+11.32.29.png?expires=1755002700&signature=dc816e3a926168480b0331f3c89ac98660217896720983fa5251e504a873aa81&req=cigjEsp6lYlbFb4f3HP0gELaLMxteP7tzDuQtBNXoD7eZ3wMUUPFf6MCy94K%0AALs%3D%0A)

Click on "**settings**".

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/c/9/e/bc9eef7fcdf20000/08cf525d-1dfa-44bc-9ce6-a38212_1b04wi2.png)](https://downloads.intercomcdn.com/i/o/684473753/01fa48b4b758bf249e0c1cd5/Screenshot+2023-03-05+at+14.21.17.png?expires=1755002700&signature=714c7586fb236e37e6f0df84356a53920ee4edcb165c8c7c79de6bb064011a06&req=cigjEs59moRcFb4f3HP0gEcHtGpdhn6V6rQS3jjQ2TxBr3xXhQ0MPTWdT0js%0AHgs%3D%0A)

1. **Payment status** - Indicates the payment status of the invoice, delivery note or ticket.
2. **Category** - Recommended for new suppliers.
3. **Document Type** - Recommended if not indicated or not in the correct format.
**Incident**s - Available by selecting a document. Adds incidents (missing products, bad condition, no discount applied, etc.). For more details on issues, please refer to the article "[create purchase issues"](https://intercom.help/haddock-app/es/articles/6865120-crear-incidencias-de-compras).

[![](https://storage.crisp.chat/users/helpdesk/website/-/5/0/6/1/5061ed687177a000/95fc94ad-9928-4a76-8fb8-0c062b_1jv9rt5.png)](https://downloads.intercomcdn.com/i/o/684476003/5a9799681f23f3554e3808f7/Screenshot+2023-03-05+at+14.29.18.png?expires=1755002700&signature=dca0e67674ef3a2dfb552f2d9f5da691bad39585188b81e39480ad4f1f1969e8&req=cigjEs54nYFcFb4f3HP0gBu9RkqlA3UQbKipqzicRBDzxJoyb1IHR3pFCk9i%0AHhc%3D%0A)

8. Click on "**save**".
To apply **another configuration** repeat from step 6.

[![](https://storage.crisp.chat/users/helpdesk/website/-/1/d/6/6/1d66da6f0da22c00/2e1df949-96ba-4e6a-8acc-7fd942_1ethmca.png)](https://downloads.intercomcdn.com/i/o/684479093/bdf58c83ac146c1f24e769b7/Screenshot+2023-03-05+at+14.27.14.png?expires=1755002700&signature=d0a9ab06612af7d0b795206e20229fde772a6be632f7d50705a6e5511c8c9a40&req=cigjEs53nYhcFb4f3HP0gJ1fWIapklPX%2BOnOeHQVFa7h%2F6vhvxYhtoqmaENZ%0AXWY%3D%0A)

10. Click on **"upload file/s**".

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---

📌 Related articles:

* [How to upload documents?](https://intercom.help/haddock-app/es/articles/6863568-como-subir-documentos) → We tell you in detail how to upload invoices, delivery notes and tickets to haddock.

* A document has not been scanned → We tell you why some documents are "not confirmed" or "rejected" and how to solve it.