> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Where do uploaded documents go?

⏳In Review

Uploaded documents being digitised.

[![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/9/2/f19214f9689c0000/b260c147-fc6e-409c-a34c-c06db6_156psmg.png)](https://downloads.intercomcdn.com/i/o/694468303/910c5750f931a520f717640e/Screenshot+2023-03-19+at+23.42.46.png?expires=1755002700&signature=23d49e84ceca1ae49624f93109d98673ccf2d362e3204fccc2b5f465e452ffb2&req=cikjEs92noFcFb4f3HP0gFkbHxHGmgFb1AcH5y3nsTOIR3zNrXF5qkBMB%2B%2Fy%0AtW4HBL2Vjb%2BKbQGRZA%3D%3D%0A)

---

## 💙 Scanned

After the scanning time has elapsed, the successfully scanned invoices, delivery notes and tickets go to the marked section of the main document screen.

[![](https://storage.crisp.chat/users/helpdesk/website/-/f/1/8/a/f18a97e74a9a0000/5e74d4dc-aced-422a-9d46-32882c_1g76j4i.png)](https://downloads.intercomcdn.com/i/o/694469052/eda2a73575949ab5ca56aee8/Screenshot+2023-03-19+at+23.45.52.png?expires=1755002700&signature=8519fecd1f74674aa1b5761dc65b89c0f856ba8cfe65d57f9be040907d90713c&req=cikjEs93nYRdFb4f3HP0gE%2BvT%2B%2B14n%2BfnGqeCkL%2BcDxuoWa2%2Bi1FTGdAM9Fx%0AvFJeeoQuI%2BFm3%2FQMIQ%3D%3D%0A)

---

## ❗️Falta confirmation

Documents that can be uploaded by completing some of the information. See [full details of the errors and how to fix them](https://intercom.help/haddock-app/es/articles/6863462-no-se-ha-digitalizado-un-documento).

[![](https://storage.crisp.chat/users/helpdesk/website/-/6/b/d/4/6bd4eccfa9550000/9cea48e5-dc0e-4386-a769-1696fc_1s2uuab.png)](https://downloads.intercomcdn.com/i/o/694467828/f2e3ea85bd3446de3657293a/Screenshot+2023-03-19+at+23.40.37.png?expires=1755002700&signature=008059ace9d466ef4b27711f84d6427b97420723f11ab41d796cc67ed7c30c40&req=cikjEs95lYNXFb4f3HP0gEYN0GdPxyoVp7wqTs9wHBxAM%2B62LHvFuHwVSzdu%0AWOwll0Mnd%2FiMc84piw%3D%3D%0A)

---

## ❌ Rejected

The document cannot be uploaded. You can retrieve, view and delete the file.

[![](https://storage.crisp.chat/users/helpdesk/website/-/8/c/1/0/8c103ed1ecc47800/2b133c37-f088-4d0a-9b6b-70bb7d_9z4u9o.png)](https://downloads.intercomcdn.com/i/o/694468545/2e847d390ec2ab8b61343d5a/Screenshot+2023-03-19+at+23.44.04.png?expires=1755002700&signature=a1469cde46ad7f9b1d3491de23f1dc7e36faaef8fac6eb882240b490eac59c7c&req=cikjEs92mIVaFb4f3HP0gDLzTuesgblJM9HD%2Fkw3xHum0SpHNcN8uuJwc%2B5D%0AYuDW5fhAwIuv8mEEYw%3D%3D%0A)