> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why aren't my products appearing?

The product list is created from **uploaded documents**, **product imports** or **manually- created products.** They will be displayed in the following cases:

✨ Products that have been imported via excel or created manually **should always appear.**  
✨Automatically digitized products will be visible if they meet the following conditions:

* When the document is categorized as **Raw Materials**, **Beverages**, **Cleaning, Others** or **Consumables**. Thus, products found in documents outside this selection will not appear in the list.
* When the product is listed on a **delivery note.** When a supplier gives us delivery notes and invoices, haddock shows the products that appear in the delivery notes per default. In cases where only invoices are delivered, the products of these documents will be shown.

There may be situations where we may want to list the products by invoices instead of delivery notes. We can change the configuration of each supplier to achieve this.