> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I change my Captivate password?

Changing your Captivate password is nice and easy once you're logged in.

To change your password:

* Log in to your Captivate dashboard.
* Click on your name, in the top right hand corner of the dashboard.
* Click _My Account_ from the drop down menu.
* Click _Password_ on the left hand side menu.
* Enter your current password.
* Enter your new password.

**_Remember, passwords must:_**

* _Be 8-20 characters long_
* _Contain at least 1 uppercase letter_
* _Contain at least 1 lowercase letter_
* _Include at least 1 number_
* _Not contain any spaces or emojis_

[![](https://storage.crisp.chat/users/helpdesk/website/d7a54dcfd6dc4800/bdf9ad5f-cfb0-467a-aead-683e83_1upprkw.png)](https://downloads.intercomcdn.com/i/o/347827272/024f20a5b033a58a1aa812a5/9._Change_Password.png?expires=1734453000&signature=4fd6ed34873cc27f2bec7fce2c2301c9ad6412040097bcb51b70930e9f564910&req=dyQgHst5n4ZdFb4f3HP0gBMNLTa1jkXe%2FtfQre8n4yboE8CjkVh3GNdgXdRR%0AzQii69BONmoX5plR5A%3D%3D%0A)

* Confirm your new password.
* Click _Save Changes_.

**Recommended Reading**

[Managing your Captivate.fm profile & billing collection.](https://help.captivate.fm/en/collections/1556592-managing-your-captivate-fm-profile-billing)