> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Auto-rejecting candidates who do not drive

Do you have a listing which requires your referrals/candidates to have access to a car for work?

Great news! You can now add auto-rejection to new and existing listings. This will save valuable time contacting only eligible candidates in your portal 🤩

**Step-by-step guide:**

Step 1:Head to **Listings** on the left:

[![](https://storage.crisp.chat/users/helpdesk/website/-/1/f/0/2/1f02a59c91165b00/b8cb076b-43ef-4ce4-a194-beb957_1d9zcla.png)](https://downloads.intercomcdn.com/i/o/myurolee/2500205120/15d1d289d5ad790c9e94d1e086df/image.png?expires=1790070300&signature=d22319ca119fb9ac05104078de0c9fab7eef1a7c609de8f3b30e1bb7061f75ce&req=diUnFst%2BmIBdWfMW1HO4zZsDBE2AMVHgBek%2FKhNGbEkw%2BX%2BJXY2yO35AnHEw%0AmSbloWMc8m5NL%2FIeFV8%3D%0A)

Step 2: Select the listing you wish to add this auto-rejection to, click the **three-dot icon,** then **edit**:

[![](https://storage.crisp.chat/users/helpdesk/website/-/a/b/4/f/ab4fa8df7550f000/a531d704-cbee-4a3e-a193-7084f0_6leht.png)](https://downloads.intercomcdn.com/i/o/myurolee/2500487811/95b1653a6ad45ece25d9da837979/image.png?expires=1790070300&signature=eaf0bc81b7b4bf26624ae6abcb01ba55bf43953b5cab378f786d11684fd33759&req=diUnFs12moleWPMW1HO4zTzvqw3%2BfvolnKPgGiSiR%2Bk%2B3W5nE%2F7itT%2F3tzcl%0Ad7ssABLZPKIBABIa3jg%3D%0A)

Step 3: Click **Next** until you reach this page:

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/5/0/a/450a631301f0d40/feffb3c6-0672-4afd-a98b-c9ba56_1j41c7y.png)](https://downloads.intercomcdn.com/i/o/myurolee/2500491554/3af57081042ead8f136e23bfeeb2/image.png?expires=1790070300&signature=d619b7805774f6408228545e4079b795f25e9d93ffcf7ecf3ab84fcf98c7180e&req=diUnFs13nIRaXfMW1HO4zfaiIJiM2UuDO8Zc4FG1H00xvHyc9KYAcqKniEfA%0A7SnBRhQj7OV6cpSVt0k%3D%0A)

Step 4: Click the drop-down menu and select **'Driver? (Auto-reject)'** from the list:

[![](https://storage.crisp.chat/users/helpdesk/website/-/9/9/0/5/99058176e94a4800/333e03ce-09df-4344-9106-300c42_1kxtwat.png)](https://downloads.intercomcdn.com/i/o/myurolee/2500502590/c42ea4600c26e99da3040688bb66/image.png?expires=1790070300&signature=c74c58e2e34d036e0cf42d76213dabcb5185fbbd15001c339647bbb60794f5f8&req=diUnFsx%2Bn4RWWfMW1HO4zUQ%2FNRTgDpB4zFSUR3vNNAqhXCY%2BZxGHTu6SzHXL%0AzxnrYl1wJTDQjfak%2F%2Bo%3D%0A)

Step 5: Click **Next**, then **Finish:**

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/4/8/4d48009bfe55dc00/f2882892-608f-4d48-ad77-92f814_rtcagt.png)](https://downloads.intercomcdn.com/i/o/myurolee/2500504365/99319f2fb6030391314813ef0c81/image.png?expires=1790070300&signature=98124ab3a491247e722329baf02c3a5982c21e781c1826cd2972448056932cdf&req=diUnFsx%2BmYJZXPMW1HO4zSZcyFl%2BdFGE83bsw%2BhIBv1sW3n93NyMgw0C9zGs%0A1SWARNSKT3MrdPw4NxA%3D%0A)

**💡Top tip!** If you'd like to update your screening questions, click [HERE](https://support.carefriends.co.uk/en/articles/9805393-managing-your-screening-questions) to learn how.

And that's it! This question has now been added to the enquiry form for this listing, and any referrals/candidates who select **_No_** to this question will be automatically rejected ✨

If you're looking for advice on how to add a new listing, click [HERE](https://support.carefriends.co.uk/en/articles/4277168-adding-a-job).

We hope this helps. If you need any support, just click the green chat icon in the bottom right of the screen 😊

**What's Next?**

* [Adding a new listing](https://support.carefriends.co.uk/en/articles/4277168-adding-a-job)

[Managing overseas referral/candidates](https://support.carefriends.co.uk/en/articles/6362389-managing-overseas-candidates)