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# Block deliveries when the client has an overdue balance

| Handy gives you the option to block deliveries if the client has an overdue balance.

### Credit days

When editing the client's details, you must define the number of credit days they’ll have. These days start counting from the moment a credit delivery is made.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/f/e/a8fea23c1dcaa800/aaa3c309-9575-471b-989b-ca0131_ew1xwz.png)

****Important:**** If you don't define this information and keep it as zero, it's considered as N/A in reports.

In the Delivery balances report, you'll see the status of each delivery, as well as the payment status, and the days for credit to expire:

![](https://storage.crisp.chat/users/helpdesk/website/-/5/5/0/e/550e3f79d8370000/330964db-8093-4097-851e-a4fc85_kp4t7i.png)

If a client has an overdue balance, you'll see it in the client details in the ****Deliveries**** tab:

![](https://storage.crisp.chat/users/helpdesk/website/-/e/f/8/4/ef8417f70817d800/5242d537-1905-447d-b1d7-aa48a6_8n6y9o.png)

### Block deliveries when the client has an overdue balance

By enabling this setting, you can block deliveries for clients with an overdue balance. You can find it in Settings > Deliveries:

![](https://storage.crisp.chat/users/helpdesk/website/-/8/b/b/f/8bbf21fdbdd31800/7c3b458b-661b-4a43-be86-7363f0_f7j1bp.png)

After enabling this setting, if the client has an overdue balance, users won't be able to complete deliveries for this client.

If the user tries to complete a delivery for a client with an overdue balance, the Handy app will display a message showing how much the client owes. It will also give them the option to complete the payment on the spot and print the receipt, if necessary:

![](https://storage.crisp.chat/users/helpdesk/website/-/c/6/f/d/c6fd69bc552cf000/b995308b-3105-4988-898c-45beb4_pvpgf6.png)

Send us a message in the chat if you have any questions!