> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Bookmarking the Help Centre You’ve found the Help Centre and want to save it for convenient future reference? We’ve got you covered! 🫡 Choose your preferred browser below to learn how to bookmark the Help Centre: #### Google Chrome #### Safari #### Microsoft Edge ## Step-by-step guides: #### Google Chrome **Desktop (Windows / macOS)** 1. Open Chrome and go to the help centre ([https://support.carefriends.co.uk/en/](https://support.carefriends.co.uk/en/)): [![](https://storage.crisp.chat/users/helpdesk/website/-/9/2/8/f/928fe2c145461000/2e9fc4dd-9628-4a8e-a40d-cc9253_1mgmcmt.png)](https://downloads.intercomcdn.com/i/o/myurolee/1777342303/593b842b24bc6fd373fa9916822b/image.png?expires=1790071200&signature=541b3f8871dd12cd7118f0c8eb4a8c1f8cb458178ac8c9dbca3bad166001f7ee&req=dScgEcp6n4JfWvMW1HO4zRD%2FYyrmeuh7CvWjkO2pRGEpTmbfCsHQAF46TXQg%0A9ABbZfHKUhusnSZ8F%2FI%3D%0A) 2. Click the star icon at the right end of the address bar: [![](https://storage.crisp.chat/users/helpdesk/website/-/2/e/a/9/2ea9966d78ece200/21e9caa9-f260-4afa-9f48-973200_gxn59j.png)](https://downloads.intercomcdn.com/i/o/myurolee/1777342944/69643fd9cfbf8d77f11020c9822f/image.png?expires=1790071200&signature=369328ada502eb8a3302f73f458c951f717dbb2e6f65c8dea8b7dc8a9916ae60&req=dScgEcp6n4hbXfMW1HO4zco%2F4rPWWhdnPUuanbMwXWJh2rG4VI7MU4gkXPfi%0AIQDMp1Uu%2FgEnD9fi3xk%3D%0A) 3. In the box that appears, optionally edit the name and pick a folder (e.g., Bookmarks bar, Other bookmarks): [![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/7/0/d5706d0c66fc8000/5c126f13-0fc3-42a3-9a4c-e67b85_r599bz.png)](https://downloads.intercomcdn.com/i/o/myurolee/1777343922/b243d6b1a6a3d0300420b66ea094/image.png?expires=1790071200&signature=cc0290b164e0f6fa0e61aef4fb9beaf4089af1c7c7e1fb682a0843ce8eaf3e12&req=dScgEcp6nohdW%2FMW1HO4zftULdvIJNgtMVJiKLsdsEhyz7ouEm30YXXutOMA%0AxLofUMulyS%2Fs17AGWyA%3D%0A) 4. Click Done: [![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/5/9/32597a7619675400/22ea3acc-5271-462a-a36b-ef94b9_1x26bbj.png)](https://downloads.intercomcdn.com/i/o/myurolee/1777344620/e2311c5b7248a0d0485e2f2abdad/image.png?expires=1790071200&signature=e230a32b547c4af4a64e6c74b6cf412f0d0fe7569da87bdd645d2298193f8e0c&req=dScgEcp6mYddWfMW1HO4zWbSp1ES%2BxQqmJNCQ3cpXrWeJEAkoL1WItSD2MUd%0AFEdwxvprtQVLU71eix4%3D%0A) (Shortcut: press Ctrl + D on Windows or Cmd + D on macOS.) To access the bookmark, click the three dots ⋮ in the top-right corner and hover over Bookmarks and lists: [![](https://storage.crisp.chat/users/helpdesk/website/-/6/1/1/1/6111c8f674e1f400/ed4154db-a071-48d6-9a2e-cf8f61_v599uj.png)](https://downloads.intercomcdn.com/i/o/myurolee/1777700720/8ee6898e3c0151cf7975f9c006e4/image.png?expires=1790071200&signature=1f01b347920e4ef8b441a2af825c279c7eee1f757a2b65af5b8d4115fafd8928&req=dScgEc5%2BnYZdWfMW1HO4zeDwqJElBE2pomYOZUVwuZnqwKwV4hD2gKfNc8ZA%0AU%2BmU5ujXnhg%2BOczrss4%3D%0A) Select Support Centre from the list to the left: [![](https://storage.crisp.chat/users/helpdesk/website/-/7/d/2/e/7d2ebabae8585800/acce3dfe-808d-4453-ab61-a66ad0_shvpyb.png)](https://downloads.intercomcdn.com/i/o/myurolee/1779131595/d68454311d4f493bb7458a2b324f/image.png?expires=1790071200&signature=c6b470ff20bc3b7124a42dde314301d9528cf580e159ce87d9eebae43ccb6cc0&req=dScgH8h9nIRWXPMW1HO4zauyEkkKoO5zEKDQkR1hNoh7cKY44kkesW1lVTXu%0A2nRtuN8kxusthUX8lPo%3D%0A) #### Safari **Safari macOS (Desktop)** 1. Open Safari and load the help centre ([https://support.carefriends.co.uk/en/](https://support.carefriends.co.uk/en/)): [![](https://storage.crisp.chat/users/helpdesk/website/-/6/1/8/5/618515051f7aa40/f3f47be4-07d2-4c29-8702-49bae1_1f4q6iu.png)](https://downloads.intercomcdn.com/i/o/myurolee/1777390251/a2e8cb869998c49d3fc9b936a87e/image.png?expires=1790071200&signature=c19b5844eaae57479936e59f768fa78607c1fd59eda20a9a51f0fa62389d96a8&req=dScgEcp3nYNaWPMW1HO4zQQ13OVbjcyId5FqbxpjM3kqq4FC65ZhD%2B0UW2yG%0AHBv1pLJzpDVipgt9liA%3D%0A) 2. From the menu bar, choose Bookmarks → Add Bookmark, or click the Share button and select Add Bookmark: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777391075/e1f7c6db59e411b9addcde2c0a65/image.png?expires=1790071200&signature=86266635aa9298f4eed420e1b2dd0c95a54112fb7b353463a11fdbb9093fd4f8&req=dScgEcp3nIFYXPMW1HO4zUxz3muPXev1K5D8WHhVAIwl6fU6MuyV6bETi7OV%0AQiz3xjfMVrUjW5MA%2BsU%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777391075/e1f7c6db59e411b9addcde2c0a65/image.png?expires=1790071200&signature=86266635aa9298f4eed420e1b2dd0c95a54112fb7b353463a11fdbb9093fd4f8&req=dScgEcp3nIFYXPMW1HO4zUxz3muPXev1K5D8WHhVAIwl6fU6MuyV6bETi7OV%0AQiz3xjfMVrUjW5MA%2BsU%3D%0A) 3. Choose a Location (Favourites, Bookmarks menu, a folder), edit the name if needed, then click Add: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777391591/80097085de1a0b457161c4238f4c/image.png?expires=1790071200&signature=3da199987b15b206d319a6505a63a33c98c46a7d2dc2a9e6b05bdb378db7791d&req=dScgEcp3nIRWWPMW1HO4zQmcKV0FlZtaDvMq9uXPEza7yg7c88COZWTXZc1j%0AS2yjrJ6VZ1OWqYjzCaI%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777391591/80097085de1a0b457161c4238f4c/image.png?expires=1790071200&signature=3da199987b15b206d319a6505a63a33c98c46a7d2dc2a9e6b05bdb378db7791d&req=dScgEcp3nIRWWPMW1HO4zQmcKV0FlZtaDvMq9uXPEza7yg7c88COZWTXZc1j%0AS2yjrJ6VZ1OWqYjzCaI%3D%0A) (Shortcut on macOS: Cmd + D.) To access the bookmark, click the Sidebar button (looks like an open book) in the toolbar, or go to Bookmarks → Show Bookmarks in the menu bar: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777678536/33dbc641155e68e6a169f21308ba/image.png?expires=1790071200&signature=a7021413be3bb5a6aec36e80ec6609446d7e6c2a92ed948027fb6cf332984340&req=dScgEc95lYRcX%2FMW1HO4zQ4%2FXDBPrIzmhI0q52XGie4RRYu3sj%2Bw4JDoI7v8%0A4VH7rQdt6oAKTt2hKN8%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777678536/33dbc641155e68e6a169f21308ba/image.png?expires=1790071200&signature=a7021413be3bb5a6aec36e80ec6609446d7e6c2a92ed948027fb6cf332984340&req=dScgEc95lYRcX%2FMW1HO4zQ4%2FXDBPrIzmhI0q52XGie4RRYu3sj%2Bw4JDoI7v8%0A4VH7rQdt6oAKTt2hKN8%3D%0A) You’ll see your folders and saved pages. Click to open: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777683728/b88248531448ce74046480afe705/image.png?expires=1790071200&signature=3dc28242c9ca490a6616a6db526680fee75a0a75aaa66cfc3aa0f5fe052b35f1&req=dScgEc92noZdUfMW1HO4zb81vb5Q6AobJ3aK9ETq7uZmvkzX6xjqqvULvwR9%0AuGEDQaJE6etHUzQAums%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777683728/b88248531448ce74046480afe705/image.png?expires=1790071200&signature=3dc28242c9ca490a6616a6db526680fee75a0a75aaa66cfc3aa0f5fe052b35f1&req=dScgEc92noZdUfMW1HO4zb81vb5Q6AobJ3aK9ETq7uZmvkzX6xjqqvULvwR9%0AuGEDQaJE6etHUzQAums%3D%0A) #### Microsoft Edge #### Desktop (Windows / macOS) 1. Open Edge and go to the help centre ([https://support.carefriends.co.uk/en/](https://support.carefriends.co.uk/en/)): [![](https://downloads.intercomcdn.com/i/o/myurolee/1777382808/b080ab8e443d7028943ab7533590/image.png?expires=1790071200&signature=44e5b04935d41728d7f75ef9e92094a7f2bc74108603318295253386429a25e6&req=dScgEcp2n4lfUfMW1HO4zQt1GqsEfLJbCl2QIrnT7J51MpCME3Ox6pjR%2FMVe%0AtaAXpyxuBVElcKecJrk%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777382808/b080ab8e443d7028943ab7533590/image.png?expires=1790071200&signature=44e5b04935d41728d7f75ef9e92094a7f2bc74108603318295253386429a25e6&req=dScgEcp2n4lfUfMW1HO4zQt1GqsEfLJbCl2QIrnT7J51MpCME3Ox6pjR%2FMVe%0AtaAXpyxuBVElcKecJrk%3D%0A) 2. Click the star / Add this page to favourites icon at the right of the address bar: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777357259/ea6f221a354bd00dfec31f1f0771/image.png?expires=1790071200&signature=e6a4558cad6499c4b4d7d91145c4363bf92f04eb91993ad8e89100749d1b1012&req=dScgEcp7moNaUPMW1HO4zbCmoNLo6Za%2BygNQF%2FSVaVe9YwvlfeVGmQV%2Fy7P5%0AfMqdfnkqM1LTVu3FfL8%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777357259/ea6f221a354bd00dfec31f1f0771/image.png?expires=1790071200&signature=e6a4558cad6499c4b4d7d91145c4363bf92f04eb91993ad8e89100749d1b1012&req=dScgEcp7moNaUPMW1HO4zbCmoNLo6Za%2BygNQF%2FSVaVe9YwvlfeVGmQV%2Fy7P5%0AfMqdfnkqM1LTVu3FfL8%3D%0A) 3. Rename the favourite (optional), choose a Folder: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777358019/fb0384801430c041b042d4c6095c/image.png?expires=1790071200&signature=c695652aa2a4c5344dcfa2bd1aafdaae5c49239c7feee55553484d3ad4665cf9&req=dScgEcp7lYFeUPMW1HO4zUbL0pWcoH8t2UbNym9MAYw3Z%2BWnGhkk2jPn0HLM%0AsBDQWBO9XKQsvMvcAl0%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777358019/fb0384801430c041b042d4c6095c/image.png?expires=1790071200&signature=c695652aa2a4c5344dcfa2bd1aafdaae5c49239c7feee55553484d3ad4665cf9&req=dScgEcp7lYFeUPMW1HO4zUbL0pWcoH8t2UbNym9MAYw3Z%2BWnGhkk2jPn0HLM%0AsBDQWBO9XKQsvMvcAl0%3D%0A) 4. Click Done: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777359712/c4e7306276707fad1489af4caa3c/image.png?expires=1790071200&signature=50866a0cd1e1591a09853da5f09939655a7e61e5dfad10ef6ccb6f2812e925dd&req=dScgEcp7lIZeW%2FMW1HO4zYJYQZt5JfHWUWaPA%2F7O6c9DEFsjC1UCJXFFPl7q%0AlXUrI7n4xSEsNHwphY4%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777359712/c4e7306276707fad1489af4caa3c/image.png?expires=1790071200&signature=50866a0cd1e1591a09853da5f09939655a7e61e5dfad10ef6ccb6f2812e925dd&req=dScgEcp7lIZeW%2FMW1HO4zYJYQZt5JfHWUWaPA%2F7O6c9DEFsjC1UCJXFFPl7q%0AlXUrI7n4xSEsNHwphY4%3D%0A) (Shortcut: Ctrl + D) To access the bookmark, click the Favourites (star) icon or Ctrl + Shift + O (Windows) / Cmd + Option + B (Mac): [![](https://downloads.intercomcdn.com/i/o/myurolee/1777729447/175f72eefb1196da9c6b636ea318/image.png?expires=1790071200&signature=36106db071b36ff3971474c742da10f6e0fecda789fa499d3f9a75e0b719b6f8&req=dScgEc58lIVbXvMW1HO4zXWfp%2FbPNWuzNFY41vyvZei7bLWiZ4uDXpX%2B2iJz%0AU7nC4At8bDMcbuo5zdE%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777729447/175f72eefb1196da9c6b636ea318/image.png?expires=1790071200&signature=36106db071b36ff3971474c742da10f6e0fecda789fa499d3f9a75e0b719b6f8&req=dScgEc58lIVbXvMW1HO4zXWfp%2FbPNWuzNFY41vyvZei7bLWiZ4uDXpX%2B2iJz%0AU7nC4At8bDMcbuo5zdE%3D%0A) Your saved pages appear in a sidebar - click to open or manage them: [![](https://downloads.intercomcdn.com/i/o/myurolee/1777738871/cfcd71e9d6cf94bc019b256ded0a/image.png?expires=1790071200&signature=ce47c7d7d29111d1e83ac7b3fc0cff1662e57a3a0fca57afdf47e33a8a53f82b&req=dScgEc59lYlYWPMW1HO4zW0EG1btqZeDH28a7Msbg8ix5YmGQ0keUHfwGG3%2F%0Amq3%2BvM9CScOVcvk%2F14E%3D%0A)](https://downloads.intercomcdn.com/i/o/myurolee/1777738871/cfcd71e9d6cf94bc019b256ded0a/image.png?expires=1790071200&signature=ce47c7d7d29111d1e83ac7b3fc0cff1662e57a3a0fca57afdf47e33a8a53f82b&req=dScgEc59lYlYWPMW1HO4zW0EG1btqZeDH28a7Msbg8ix5YmGQ0keUHfwGG3%2F%0Amq3%2BvM9CScOVcvk%2F14E%3D%0A) And that's it! You've now bookmarked the Help Centre, ready to be accessed whenever you need it 😊 ​