> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Delete cookies

If you're having problems logging in, like this:

![](https://storage.crisp.chat/users/helpdesk/website/-/3/6/9/7/3697516aa4469000/6f01d8fb-11d6-48b7-8ec4-c5ac5a_1bmstxv.png)

Let us help you flix it!

## Google Chrome:

* Type in the following URL in Chrome: ****chrome://settings/content/all****
* Search for [**handy.us**](https://handy.us)
* Click on the trash icon

![](https://storage.crisp.chat/users/helpdesk/website/-/b/a/d/6/bad6001b47535000/aa3327dd-a607-4cc6-834e-58153c_1e33cfu.png)

## Safari:

In Safari, go to Settings > Privacy > Manage Website Data. Then, search for [handy.us](https://handy.us), an click on Remove All.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/c/b/5/8cb5eb40d7cc0000/f18ad733-65db-4892-97e4-c7e08c_ti07sg.png)

After this, you should now be able to log in normally.

Send us a message in the chat if you have any questions!