> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Disable users

| Handy users, like all information in general, are not deleted, but they are ****Enabled**** or ****Disabled****.

To disable a user, go to the menu on the left side of your screen and select "Users".

![](https://storage.crisp.chat/users/helpdesk/website/-/e/e/c/a/eecaa6f53ef71800/3b5bb97d-4444-4f7b-8a67-71c416_1orln1q.png)

Select the user you wish to disable or "delete" and click ****Edit User****.

Once you've selected the user, click on the "Enabled" checkbox to enable or disable the user, whichever you wish for the user status to be.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/8/e/4/68e431c213ceec00/ac4f6418-96b0-4337-8d04-ef8d21_nvx6tn.png)

To finish, click on the ****Update**** button to save any changes made.

|| Disabled users don't generate a cost, and we recommend keeping them logged out.

Reach out in the chat if you have any questions. 😎