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# Duplicate products, why?

A product is duplicated when there are differences in the following elements of the invoice, delivery note or ticket:

🍎 [The description](#h_1e5a9109ba)

📦 [The purchase format](#h_0d51dc2a44)

🚚 [The supplier](#h_74ca38e854)

If you want to see a joint analysis of ****two different products****, group the products together. See how to do this in the [product grouping article](https://intercom.help/haddock-app/es/articles/6982529-como-agrupar-productos).

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## 🍎 The description is different

If the product description has differences, two separate products will be created.

__Example: The products "Ice" and "Ice bag" although they have the same format and supplier, will be two separate products.__

****✨ Solution****: Group the products together. Follow the steps in the article "[How to group products](https://intercom.help/haddock-app/es/articles/6982529-como-agrupar-productos)".

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## 📦 The purchase format is different.

"We cannot compare boxes with kilos".

If the purchase format has been digitised differently, the product will be treated as two different products.

__Example: Even if the product "Ice" has the same description and supplier, if there is a purchase in "kg" and in "bags" they will be two separate products.__

****✨ Solution****: Group the products together. Follow the steps in the article "H[ow to group products](https://intercom.help/haddock-app/es/articles/6982529-como-agrupar-productos)".

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## 🚚 The supplier is different

If you buy a product from two or more suppliers, by default it will be treated as different products.

[![](https://storage.crisp.chat/users/helpdesk/website/-/a/a/2/0/aa2097151df9e000/d21bda76-2a1d-493f-ad87-c666ee_1yfvl5.png)](https://storage.crisp.chat/users/helpdesk/website/-/e/a/b/2/eab206bd0b2ad000/e99864cd-9556-498e-b8c5-0103fb_6u0k6r.png)

__Example: Even if "Ice" has the same description and purchase format, if there is a purchase from "Makro" and another from "Harbest Market", they will be seen as two separate products.__

****✨ Solution****: Group the products together. Follow the steps in the article "[How to group products](https://intercom.help/haddock-app/es/articles/6982529-como-agrupar-productos)".