> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Enable and disable product families

If you want to disable product families, click on ****Product family**** in the Main menu:

![](https://storage.crisp.chat/users/helpdesk/website/-/c/1/b/c/c1bce97fe616a800/9228df36-666a-42b8-8fb6-014f44_1ltak2w.png)

Here, you can click on "Show disabled families" to display the families you've previously disabled:

![](https://storage.crisp.chat/users/helpdesk/website/-/3/d/e/6/3de611854b013e00/d04e31a3-801c-4e40-8fed-dae1b7_5ydap5.png)

To disable or enable a product family, click on the three dots in the ****Actions**** column, then click on ****Edit****:

![](https://storage.crisp.chat/users/helpdesk/website/-/8/b/5/2/8b5263cbc9bf0800/de2b401b-d64d-4a75-b929-a1e262_1ylz7fo.png)

Here, you can disable or enable the product family:

![](https://storage.crisp.chat/users/helpdesk/website/-/f/b/3/6/fb3671f46de1a000/f8335dcb-9a23-45bf-a43f-92ee83_yg94yc.png)

Don't forget to click ****Save**** to apply changes.

Send us a message in the chat if you have any questions!