> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Forms by category

In Handy, we understand that for different client categories, it’s important for your promoters to cover specific aspects on each visit. You can achieve this by assigning a form to a category.

To set this up, you'll need to edit your client categories. In the categories' details, you can click on edit and select ****Related forms****, where you can choose the form, or forms, you want your users to answer when starting a visit with a client of a certain category:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/e/6/3/de6356191a21e000/2558e5c8-af66-4f18-abf8-80b22a_1pye8sn.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/9/f/2/d/9f2dcaae01635800/adf8aebc-f3f6-4593-bb5c-323bdc_q3v5pz.png)

### Mobile app

In the mobile app, when answering a form with a client:

![](https://storage.crisp.chat/users/helpdesk/website/-/e/8/c/0/e8c0d86238138000/6ba2b041-8c89-4960-a958-b9da68_k8wd1e.png)

If the client belongs to a category that has one or more forms assigned, the user will only see the forms assigned to that category:

![](https://storage.crisp.chat/users/helpdesk/website/-/7/c/8/3/7c83a036b7c80800/57d08d50-130b-46cb-9ce0-aea2d9_jogtpm.png)

|| If the client doesn't belong to a category, the user will be able to choose any form.

Send us a message in the chat if you have any questions!