> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Help! My staff won't download the app!

One-to-one support to register and showing someone the app in your phone is the first step to reassure them.

Download your [TIPS FOR CHAMPIONS HELPSHEET](https://support.carefriends.co.uk/en/articles/7188202-champions-resources) to support you with answering questions from staff who aren't sure about getting started.

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/8/9/9/4899ac43223c9c00/9682098b-efb6-467a-b627-56ba0c_cej7hm.png)](https://downloads.intercomcdn.com/i/o/557994751/fbf40d5e38830135dee3111c/Care+Friends+Tips+for+Champions+%282%29.png?expires=1790071200&signature=3ae3d3d50f8e548cab5c0179a459ce94d1c57af8e1066fba747a5f6ef6ae31d0&req=cSUgH8B6moReFb4f3HP0gCjSkWOnOtC5Y4yi32TD65WYylNBc7JK5OlSSGn9%0AuzGPZlfJHDeKuOtFfA%3D%3D%0A)