> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I add Crisp Live Chat on Wix?

****Crisp Live Chat is available on**** [**Wix.com**](https://Wix.com)****. However, note that custom code is only available on paid plans. This means that to get a live chat on Wix, you'll need to be a paying Wix user with a connected custom domain. If you're ok with that, here is how you can add a live chat to your Wix Website.****

${frame}[](https://www.youtube.com/embed/7WLFthWuEbE?rel=0)

# Retrieve your website code on Crisp

* Go to [**app.crisp.chat**](https://app.crisp.chat)
* Head over to Settings > Workspace Settings > Setup & Integrations
* Copy the HTML code

![](https://storage.crisp.chat/users/helpdesk/website/-/9/e/d/0/9ed0f85dfdbf1000/4b77e83f-005e-4ffe-afff-420ee5_qn7j7q.png)

# Add a live chat on your Wix Website

As Wix doesn't offer simple custom HTML box, we need to use the tracking tools & analytics feature. This feature is normally used to add tracking code to monitor your website's traffic and campaigns.

||| Note: This feature is only available for sites with a connected domain.

### To get started with Tracking tools & analytics

* Go to settings in your dashboard on Wix
* Click the ****Tracking & Analytics**** tab under ****advanced settings****
* Click ****+ New Tool**** and select "Custom"

|| Use the custom option to implement free or "untested" third-party tracking code.

### Important information

* You site must be published to use this feature
* Your code snippet is associated with a specific domain. If you assign a different domain, your Crisp snippet will be deleted.
* Wix does not provide support for technical difficulties associated with third-party code snippets. If you are experiencing an issue with your code snippet, please contact Crisp directly.

### Fixing issues with calls

There are some known issues between Crisp call feature and Wix. In order to have working audio and video calls, you need to add a second code snippet:

```
<script>    var iframes = document.querySelectorAll("iframe");for (var i = 0; i < iframes.length; i++) {        var name = iframes[i].getAttribute("name")if (name.includes("htmlComp")) {            iframes[i].setAttribute("allow", "microphone; camera")        }    }</script>
```