> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I fix browser notifications settings?

****If you can't receive notification settings because of browser settings, this article is made for you!****

If you disabled notifications the first time Crisp requested the permission, you may have issues to enable it back. Here is the procedure for most browsers.

## Google Chrome

* Go to [app.crisp.chat](https://app.crisp.chat)
* Click on the left of the URL input.
* Ensure the notifications are set to "Ask" or "Allow"

![Ensure the notifications are set to "Ask" or "Allow"](https://storage.crisp.chat/users/helpdesk/website/-/c/b/b/4/cbb47c029e2c8800/0032eeb2-3e88-4388-a5a0-f03bbd_a60iew.png)

## Mozilla Firefox

* Go to [app.crisp.chat](https://app.crisp.chat)
* Click on the left of the URL input.
* Ensure the "Send Notifications" permission is not blocked

![Ensure the Send Notifications permission is not blocked](https://storage.crisp.chat/users/helpdesk/website/-/6/5/7/b/657b503f34a6dc00/eaf2f43f-07a6-440c-947b-59570c_1jzpkf5.png)

## Safari

* Open Safari
* Go to ****Safari**** > ****Preferences****
* Open the ****Websites**** tab
* Ensure notification permission is set to Allow for [app.crisp.chat](https://app.crisp.chat)

![Ensure notification permission is set to Allow](https://storage.crisp.chat/users/helpdesk/website/-/3/d/6/f/3d6f21ba0a4e8600/6cfd931d-d634-4766-8ae0-4624da_9v5rky.png)