> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I reset my password?

If you are already registered to the platform, navigate to the login page and click on ‘Forgot your Password?’. The site will prompt you to enter your email address. After you have entered your email and clicked 'Send reset password email' you will receive an email with instructions to reset your password.

A System Administrator can also send you an email to Reset your Password.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/3/7/c/737caab486b4b400/2a7a1849-2778-482b-acf2-04b5fd_9b9yzu.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/b/7/b/b/b7bb444e7a02b000/203ceb32-2f6d-47f6-ac21-a25d55_h9ppip.png)