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# How to Change a Bill from Paid to Unpaid in COUNT

If you’ve assigned the wrong transaction to a bill or need to reverse a payment, COUNT allows you to easily unpay bills by unassigning their transactions. This updates the bill’s status back to ****Unpaid**** or ****Partially Paid****, depending on what’s left.

## Steps to Unpay a Bill

****1. Go to Bills to Pay****  
From the left sidebar, click ****Spend****, then select ****Bills to Pay****. This will show a list of all your bills.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/4/a/7/74a7a6fa89b98400/a80bce45-159a-4128-913d-673367_1rafq9b.png)

****2. Select the Bill****  
Click on the bill you want to unpay or adjust.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/9/d/1b9d8b48c713ac00/4ee73402-c124-493b-93fb-6727eb_15a3lt0.png)

****3. Open Bill Transactions****  
On the ****Bill Overview**** page, click the ****three-dot menu (⋮)**** in the top-right corner, then select ****View Assigned Transactions****.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/2/8/a/328a851088a83800/058892c5-9124-4ce2-b0a1-3b0c71_1olv73u.png)

****4. Review Assigned Transactions****  
A pop-up will appear showing all the transactions currently linked to that bill.

****5. Unassign Transactions****  
Choose one or multiple transactions to unassign.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/5/c/f/b5cf86f928bb6800/75a72ad3-89e0-4256-8c2e-2b805d_1t2i256.png)

Once unassigned:

* If all transactions are removed, the bill will return to ****Unpaid**** status.
* If only some are removed, the bill will show as ****Partially Paid****.

| Pro Tip: Unassigning transactions doesn’t delete them from COUNT — it simply detaches them from the bill. You can reassign or match those transactions again later if needed.