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# How to complete a delivery

Completing deliveries using Handy is very simple.

You can view your programmed deliveries by clicking on the ****Activity**** screen and selecting the ****Scheduled Deliveries**** icon:

![](https://storage.crisp.chat/users/helpdesk/website/-/a/5/4/d/a54db726c1081800/868fb750-0c68-4562-b804-af3c79_14db7ga.png)

Now, select the delivery you're interested in. That will open the delivery's usual screen, where you'll see a breakdown of the products assigned to that delivery.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/2/3/8/a23862306220d800/a1e73871-aef2-41da-b278-44f285_nq9qfq.png)

On each of the products of the delivery, you'll need to select one of the three following options:

****Complete:**** The full quantity was delivered

****Partial****: Only some of the product was delivered

****Undelivered:**** None of the product was delivered

* Both for the ****Partial**** and ****Not delivered**** options, you'll need to specify the reason👇

![](https://storage.crisp.chat/users/helpdesk/website/-/3/5/f/d/35fdd0c43b8e8400/43b4ea7d-34ae-4f34-876d-dc6f87_ovwdcc.png)

You can also add photos and the recipient’s signature. Once added, a number in parentheses will appear next to ‘Photo’ and ‘Signature,’ indicating how many of each have been included.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/6/9/5/2695c0aa61397600/0e8101d1-af60-4d46-ae47-3547c5_1nzk0t3.png)

Once you've added those details, you can also select the delivery's payment type.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/5/2/d/d52d0521719d2000/443fc12b-1fa1-41fc-b664-e903f6_asu76f.png)

Deliveries can be paid for in cash or credit.

* ****Credit:**** Credit deliveries will affect the client's balance, which you'll be able to see in the client's profile in the web portal.
* ****Cash:**** Cash deliveries don't affect the client's balance.

Once you've selected this information, you can now click on the check mark to complete the delivery, which will open a new screen, where you'll confirm that the delivery is complete:

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/5/c/755cedd7603efc00/ec2251ab-7b01-4b6e-8024-dd563f_5conb.png)

Here, you'll also choose the delivery result, then click on ****Complete delivery****, and that's it! 😊

In case you previously selected ****Partial ****or Not delivered**** for any product, when completing the delivery, you'll have the option to reschedule it.

To reschedule the delivery, select the date you'd like to come back, then click ****Complete delivery****, and the delivery will be automatically rescheduled.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/8/6/a/e86a3a6774618000/42551529-a878-4aa5-ac0b-3f5bb2_beqnuk.png)

Send us a message in the chat if you have any questions!