> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to find your organisation's scheme rules

Here's a step-by-step guide to finding a copy of your organisation's scheme rules:

**Step 1:** From your app home screen click on the **settings cog** in the bottom right corner of your screen:

[![](https://storage.crisp.chat/users/helpdesk/website/-/c/d/4/e/cd4eca345acd2000/187c2505-a7a4-4c61-b493-f2d7e8_5svqde.png)](https://downloads.intercomcdn.com/i/o/myurolee/1873912019/62fba7ecb73e96ffc1e9e8ca112c/image.png?expires=1790071200&signature=ca7e50ddd3af3dbb57c631a241b20e4e4d8c72b1ab1559f487050b613b038bfc&req=dSggFcB%2Fn4FeUPMW1HO4zXr6TF07lOEkzmACSCJSZRXm%2ByVgZgjG8zHAM9jZ%0ArjHMSpGeNYtY9%2BGzejo%3D%0A)

**Step 2:** Select '**Rules**' from the menu:

[![](https://storage.crisp.chat/users/helpdesk/website/-/c/9/3/f/c93f25b5a32fe000/bcb82dde-d7e5-4224-9fad-e6bf7a_tyf77w.png)](https://downloads.intercomcdn.com/i/o/779141162/b2365cb9fc64f316e0bc731a/image.png?expires=1790071200&signature=ae623012338d76def40e28eaf779d507339af8ad3c37142a43c32de2db8c4333&req=cycuF81%2FnIddFb4f3HP0gJSgNqFpmZRdMryaYSa4%2BWQO2WyyvNsFKz2ewr%2BQ%0ASDWAM9M%2FL5ccs%2BZUpA%3D%3D%0A)

**Step 3:** Here you will find your scheme rules, scroll down to read them through:

[![](https://storage.crisp.chat/users/helpdesk/website/-/f/4/9/7/f4972bfc38908000/f0f803aa-f97f-4d9b-a6a3-df5cef_1iunwer.png)](https://downloads.intercomcdn.com/i/o/576255691/3d1726db73cf90c33a89812f/image.png?expires=1790071200&signature=84323816d9a832fed553ab45ef45ceb4717de595d8ee9bb0719688f946c46422&req=cSchFMx7m4heFb4f3HP0gAaCtZKLUq%2B%2Bh3PnplP%2FDb231n4cuGqMk6EXgzl%2F%0Az0msuIzdNnmtGh32yA%3D%3D%0A)

I hope this article has helped, if you have any questions, simply click the chat button in the bottom right corner of your screen and we will be happy to help.

**What's Next?**

* [How to cash in your points](https://support.carefriends.co.uk/en/articles/4301988-how-to-cash-in-or-withdraw-your-points)
* [How to update your personal details](https://support.carefriends.co.uk/en/articles/4772378-updating-your-personal-details-in-the-app)