> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to register for the app via an invite link - a guide for app users

Your organisation have sent you a link to register for the app. Great! Let's get started...

**How to register for the app: a step-by-step guide**

**Step 1:** Click on the link and you will be taken to the registration page (see the example below). **Input your details** and click on '**Submit and get the app!**':

[![](https://storage.crisp.chat/users/helpdesk/website/-/5/8/e/b/58eb142ce353240/bb0ce26d-d968-4dfe-9b26-43ed46_jhl1nl.png)](https://downloads.intercomcdn.com/i/o/738978495/e4449e26e8c908be2c16c7d7/image.png?expires=1790070300&signature=fb63d43139e293e96c265a1c87db76087149c12fdf1bd5e415f58990ba9c8587&req=cyMvH852mYhaFb4f3HP0gHqX%2BLGnYpouwE0Kg0FNIXzKJ%2FsigHfVyHDPctMl%0AQPWxIbVTjban%2FdLOYQ%3D%3D%0A)

**Step 2:** You will now be taken to a page with the link to download the app. Tap the button that is appropriate for your phone - eithe**r 'Download on the App Store'** or **'Get it on Google Play':**

[![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/7/9/4d795daedd483800/eb342498-28ab-42fb-913b-6a360e_3scidz.png)](https://downloads.intercomcdn.com/i/o/732855099/66dc27f3427c41e4207bb09f/image.png?expires=1790070300&signature=509293bb402e7d441a4adc42491640e6ab6be6816402fcf6fd0b4735a00f1e4d&req=cyMlHsx7nYhWFb4f3HP0gKnPISYTXWo0wPBvR5U5%2BhebxyNBgWc5QLtbTp%2Fa%0AIpnEwDGwBzBAvgL2XQ%3D%3D%0A)

**Step 3:** You will be taken to the Apple App Store or the Google Play Store. The app is completely **free** to download. Tap '**Get**' for Apple or '**Install**' for Android and the app will begin to download on your phone.

**Step 4:** Once downloaded click on the icon:

[![](https://storage.crisp.chat/users/helpdesk/website/-/a/3/4/8/a348c6605cb13800/29ead716-555d-4600-84b5-31c270_1pzpohf.png)](https://downloads.intercomcdn.com/i/o/699461835/ddb85a3f62bf6165db02dd9c/image.png?expires=1790070300&signature=c7f7640497f610a077bf07908080097b1552eb2d3fccd01743e5c77e28176018&req=cikuEs9%2FlYJaFb4f3HP0gGrgQT9jrIuiRyVgIeXeKUL3FsXB6zCi%2FQxS1vHi%0ApiJ2MYrYJ7gP9LYIVw%3D%3D%0A)

**Step 5:** Enter your mobile number and click on '**next**':

[![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/e/2/20e2116a49c4be00/7f8c50bf-36d1-460e-8222-acdec5_1lca37j.png)](https://downloads.intercomcdn.com/i/o/myurolee/1344334852/95a786eb25d74ef1e0b2e0f6ed60/image.png?expires=1790070300&signature=345a53e3a3ef3b9ea240c62de6b04649d7810661702bc8101c1824ea27a7b5e1&req=dSMjEsp9mYlaW%2FMW1HO4zYP4YzxfSUBI6esjdxE7sU0VNyAGheOWBQhM%2BNSR%0AzZcLuvHhTIsyiYOl1aA%3D%0A)

**Step 6:** You will then be sent a one-time passcode via text message, **enter this passcode** into the app and click on the '**next'**:

[![](https://storage.crisp.chat/users/helpdesk/website/-/3/5/5/a/355a8d4340dea800/2124c3de-db91-4b77-9bd5-de08be_k3ecus.png)](https://downloads.intercomcdn.com/i/o/412098639/c50f59add3795a92ea8a9a90/App+User+Help+Centre+Article+Image+%281%29.png?expires=1790070300&signature=776c3b546af5748340b890be8f8474830c29717f95c93080469928347ce72918&req=cCElFsB2m4JWFb4f3HP0gGCmRsY9PohQChICMvYmVE100xfU7wCzn7MMa6%2B%2F%0AIyifKYbjmAHghHjYqw%3D%3D%0A)

**Step 7:** Next up, you will be asked to agree to your organisation's scheme rules and will be shown some of the brilliant benefits of the app. Tap on the **green next icon** to move through the screens.

On the final screen click '**Start**' and you will be taken to your home page:

[![](https://storage.crisp.chat/users/helpdesk/website/-/2/e/9/6/2e96f24ad6b2a400/ddb58cb6-e933-42f2-b1c0-88d336_1c82tcz.png)](https://downloads.intercomcdn.com/i/o/myurolee/1865717206/6616f37c7d1280cfecc058cc7594/image.png?expires=1790070300&signature=86974b28c3229e9dbcd9c90a9bd62086135d57e66a0b6dd446bb681b46ce3e93&req=dSghE85%2FmoNfX%2FMW1HO4zVolWj4Lg2zfeADhhQbXrXxrgsjg8hqp9xbriXcR%0ANoF3%2FbhaEAV%2BRCuzF3o%3D%0A)

That's it! You are now ready to share a listing 🎉

I hope this has helped. If you experience any issues logging in, click the chat button in the bottom right corner of your screen and we will be happy to help.

**What's Next?**

* [Sharing a listing by text message](https://support.carefriends.co.uk/en/articles/4314961-how-to-share-a-job-by-text-message)
* [Sharing a listing on WhatsApp](https://support.carefriends.co.uk/en/articles/4315058-sharing-a-job-on-whatsapp)
* [Sharing a listing on Facebook](https://support.carefriends.co.uk/en/articles/4315430-how-to-share-a-job-on-facebook)
* [Cashing in your points](https://support.carefriends.co.uk/en/articles/4301988-how-to-cash-in-your-points)