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# Increasing php.ini directives to send large amounts of data

## Indications for this issue

* When you add a product to the cart and the customized product is not added to the cart.
* When you add a product to the cart and the thumbnail is not displaying.
* When you are not receiving the customized product in the order.
* When you trying to export a product/order and you receive an error message.

## Solving the issue

You need to adjust some [php.ini directives](http://php.net/manual/en/configuration.file.php) in your server configuration. If you do not know how to do that, please contact your provider, ****we can not do that for you.****

There are 3 directives that might be increased:

```
This sets the maximum amount of memory in bytes that a script is allowed to allocatememory_limit = 32MThe maximum size of an uploaded file.upload_max_filesize = 2MSets maximum size of post data allowed. This setting also affects file upload. To upload large files, this value must be larger than upload_max_filesizepost_max_size = 3M
```