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# Orders increase the customer's balance in pre-sale

| ****This setting only affects presale orders. We suggest you enable it only if you don't manage distribution with Handy.****

Handy's collections module allows you to keep track of money movements in your company.

Handy can track your customers' balances, keeping a record of the total amounts each customer owes.

On the Clients screen, the ****Balance**** section will show you this information. This section can be found on the screen where you edit the client's information.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/6/d/596d61a4befcb400/2d21c588-9ddd-406c-969f-26ddcd_6fnd55.png)

The setting ****Orders increase the customer's balance in pre-sale****, allows for the client's Balance to be modified by the pre-sale orders the client places.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/5/7/8/c578cce1dc36e000/96aaf3f0-aa73-4587-8235-68e3ad_13cud0m.png)

If this setting is enabled and the pre-sale order is placed for the client, an increase will be generated, indicating that the client has an outstanding balance.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/4/9/e/e49e804738b35800/48d51fbe-3e34-4540-abfb-e08fa8_xs9912.png)

This means that pre-sale orders create an increase in the client's Balance corresponding to the value of the order.

|| Route sales orders work in a different way.

An order placed on a ****route sale**** can be classified as a ****paid-in-full**** sale or a ****credit**** sale.

Orders that are paid in full won't affect the client's balance, but credit sales will affect the client's balance, regardless of wether this setting is on or off.

|| The client's balance can be modified by the company's administrator directly on the client information screen.

Any questions? Let us know in the chat! 😊