> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Upload documents in batches

Batch upload ****available on computer and for files in PDF format.****

1. Go to "📄****Documents****" in the side navigation bar.

Click on "****New expense****" (top right, as indicated in the image).

[![](https://storage.crisp.chat/users/helpdesk/website/-/a/9/9/0/a990c53ee601a000/a409153d-0fc5-44ab-b062-a4290c_1m89yjk.png)](https://storage.crisp.chat/users/helpdesk/website/-/1/4/7/1/1471d9e713169e00/92b619cd-305a-4951-93fd-9e4a52_144fqwb.png)

3. Click on the "****Upload file(s)****" option to open the upload screen.

Click on "****Search for documents****".

[![](https://storage.crisp.chat/users/helpdesk/website/-/d/b/8/a/db8a07c080de6000/8e455d9c-6fe2-4ba3-817e-54ca9e_1gb2ydc.png)](https://storage.crisp.chat/users/helpdesk/website/-/8/a/5/d/8a5d8e3a12abc000/583aeb8f-ae36-4812-aeff-53e134_8wun7j.png)

5. ****Search your computer**** for the documents you want to upload and select them. Remember that you can only ****upload PDF files****.
6. Upload without configuration: Click on ****"Upload file/s****".
7. ****Add configuration**** in the next step.

****Select**** the documents.

[![](https://storage.crisp.chat/users/helpdesk/website/-/6/c/a/0/6ca06e49fae1b000/95cef761-039d-4cb3-acd9-b5e9c4_122sr4r.png)](https://storage.crisp.chat/users/helpdesk/website/-/9/a/a/8/9aa82a2bbe383000/f5b3c0ea-60df-4de1-9f29-b15cbc_xeeixy.png)

Click on "****settings****".

[![](https://storage.crisp.chat/users/helpdesk/website/-/b/c/9/e/bc9eef7fcdf20000/08cf525d-1dfa-44bc-9ce6-a38212_1b04wi2.png)](https://storage.crisp.chat/users/helpdesk/website/-/2/b/d/a/2bda8cc4e2c26000/edf247fd-49d0-49e6-a9da-bc1631_1dg1etd.png)

1. ****Payment status**** - Indicates the payment status of the invoice, delivery note or ticket.
2. ****Category**** - Recommended for new suppliers.
3. ****Document Type**** - Recommended if not indicated or not in the correct format.

****Incident****s - Available by selecting a document. Adds incidents (missing products, bad condition, no discount applied, etc.). For more details on issues, please refer to the article "[create purchase issues"](https://intercom.help/haddock-app/es/articles/6865120-crear-incidencias-de-compras).

[![](https://storage.crisp.chat/users/helpdesk/website/-/5/0/6/1/5061ed687177a000/95fc94ad-9928-4a76-8fb8-0c062b_1jv9rt5.png)](https://storage.crisp.chat/users/helpdesk/website/-/5/9/e/7/59e79ad56c5d6000/a0628592-4398-4d4c-aea6-01a59d_18yrt8v.png)

8. Click on "****save****".

To apply ****another configuration**** repeat from step 6.

[![](https://storage.crisp.chat/users/helpdesk/website/-/1/d/6/6/1d66da6f0da22c00/2e1df949-96ba-4e6a-8acc-7fd942_1ethmca.png)](https://storage.crisp.chat/users/helpdesk/website/-/b/c/8/c/bc8cd4bc2e052000/edea490c-648b-4159-b63f-bb2f29_1h6cong.png)

10. Click on ****"upload file/s****".

${frame}[](https://www.loom.com/embed/4df9564fcc4246d1a6744125e6cac7d6)

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📌 Related articles:

* [How to upload documents?](https://intercom.help/haddock-app/es/articles/6863568-como-subir-documentos) → We tell you in detail how to upload invoices, delivery notes and tickets to haddock.
* A document has not been scanned → We tell you why some documents are "not confirmed" or "rejected" and how to solve it.