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# User types

There are four types of users you can assign in Handy:

* Route sales
* Promoter
* Presales
* Delivery

You can select the user type in the user data section when editing a user.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/2/f/3/42f33cc8e9907400/12ed3429-de26-4f40-8b8a-1231fb_1o420f9.png)

While the app permissions for each user are mostly the same, the main differences lie in ****how they execute certain processes in the field****. Below is a detailed explanation of each type:

Now, we'll explain the specifics on each one:

🚚 ****Route sales****

Route sales users take the products loaded into their vehicle, visit clients, and sell and deliver products at the same time.

* They can only place orders for products included in their assigned load.
* They must accept their assigned load before heading out.
* At the end of the day, they must close their route in the app.

🛒 ****Promoter****

Promoters specialize in the ****self-service or modern trade channel**** (stores like Walmart, HEB, etc.).

* Their forms are answered one question at a time through a custom user interface, unlike other users who see all questions at once.
* Certain components of the forms are specifically designed for promoters.

🏢 ****Presale****

Presale users visit clients ****without delivering products**** at the time of the visit.

* They record orders that are later fulfilled from the warehouse.
* Presale users are the most flexible type. If you’re unsure which type to assign, we recommend starting with presale.

📦 ****Delivery****

Delivery users are responsible for ****delivering orders placed by presale users****.

* Like route sales users, they receive a load based on the deliveries assigned for the day, allowing them to go out and deliver those specific products.
* Delivery users only receive orders through presale users, making them primarily a support role.
* An interesting feature is that delivery users can also perform presale tasks. If you want a user to combine presale and delivery functions, choose this type.

Got any questions? We're just a message away in the chat! 😎