> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the Help tab?

The Help tab allows you to access a user guide and live chat support for your questions regarding the platform. Click on the top right corner on the Help Icon to access both the Chat Box and the Help Desk.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/3/3/7/2337c0385b7d3400/4162832e-6e6d-47b6-a38d-857c38_88k2x.png)