> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I select/change a template for an Invoice/Packaging Slip/Refund?

Go to **Templates**, select the document type. Your selected template will be shown. Then click Change template.  
![](https://storage.crisp.chat/users/helpdesk/website/d8e8600fbe0b9000/57ab3f5b-7a03-4ce4-9327-5780ca_133xqq2.png)

Scroll down and select your template from the list. Click on **Use**. 
![](https://storage.crisp.chat/users/helpdesk/website/b8de26089641a800/3564f7c1-a0e2-4735-855c-968c97_1qyuwg3.png)

3. Make sure you have configured the [Email Setup](https://appsfinal.freshdesk.com/support/solutions/articles/82000798705-how-do-i-setup-my-email-settings-) after app install, and you're good to go.