> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Auto-Email Drafts when a draft is created?

Head over to "Send to Customer" section of app. Note: you must have pro or higher plans to use this feature.

![](https://storage.crisp.chat/users/helpdesk/website/788f2265e0279800/26682cdc-427a-49c2-97aa-4cb83e_1mll1hn.png)

Click Invoice

![](https://storage.crisp.chat/users/helpdesk/website/4e3474d066902800/1884e10a-408b-470d-a445-a8c85d_9mo2f3.png)

Under the "drafts" section, you'll find code to copy and paste. This will be visible to you once you upgrade to paid plans.

This will look something like this :

![](https://storage.crisp.chat/users/helpdesk/website/59e42c5ee74e4800/a453cd8d-9c7d-4438-9903-4f6a45_e2cxsj.png)

Click "copy".

Head over to Shopify setting and under Notifications section. Click on "Draft Order Invoice"

![](https://storage.crisp.chat/users/helpdesk/website/b51ca2731db5f000/5662bdab-8719-403b-a3be-c8e46e_oq9k1f.png)

![](https://storage.crisp.chat/users/helpdesk/website/8873160af9e9b000/6efb84fd-5f96-42b4-b193-05bfe4_eeclz0.png)

paste the code and click "preview" to see how it's displayed on Draft order confirmation email. Click "Save" when done.