> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Auto-Email Invoice when an order is created?

Head over to "Send to Customer" section of app. Note: you must have pro or higher plans to use this feature.

Click Invoice

![](https://storage.crisp.chat/users/helpdesk/website/d4b1efa085527800/e6d8996a-e670-4fb1-80e5-8c441a_gzo95.png)

Click copy

Next step, Head over to Shopify setting and under Notifications section. Click on "**Customer notifications**"

![](https://storage.crisp.chat/users/helpdesk/website/9ba09aebc5385000/a803ae4f-c32b-42b1-9a9b-212ceb_1xknr9e.png)

Next step,  Click on "**Order confirmation**"

![](https://storage.crisp.chat/users/helpdesk/website/4cf235c0bb6dcc00/34af2bef-0c54-4942-8f35-6a017d_445hg7.png)

Paste the code and Click "Preview" to see how it looks.

![](https://storage.crisp.chat/users/helpdesk/website/684033572c391000/502f25d8-d09d-490e-8dc8-7ec9bf_1q6puhg.png)

![](https://storage.crisp.chat/users/helpdesk/website/7f02effed5360800/889665cf-803e-4cfe-a4ff-6bbbf4_8gqerv.png)

Click "Save" if everything looks good!

Note: This won't work for a test order or test stores, it will work on real orders and active stores with plan. Contact us at [[email protected]](/cdn-cgi/l/email-protection#12616762627d60665273626261747b7c737e3c717d7f) if you face any further issues