> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://staging.chrisp.chat/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do you create new groups and delete groups?

__To create new groups__:

1. Navigate to the folder in which you would like to add a new group.
2. Click on 'Create new group'.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/9/b/e/f9be21b59c43f800/47849edd-31c0-4b57-87e1-c331fc_1al81fn.png)

3. Type your new group name in the pop up and click on ‘Save’.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/8/a/6/a8a63fde22143000/1435b908-48ed-4ece-8796-39a0f0_1thbc59.png)

__To delete groups__:

1. Navigate to the group you would like to delete.
2. Click on the three dots on the far right of the group name.
3. Click on ‘Delete’. However, note that only empty groups can be deleted so you will need to move indicators into other groups before completing your deletion.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/2/0/1/92013f4544923800/f7dfb695-ef72-4010-8664-d8495e_xgm7kg.png)