Device change notifications

Every time a user logs in to the mobile app, we register which device they used so that both administrators and Handy have a record of which users are actually using Handy.

The *device change notification* is useful for administrators and supervisors who need to be aware of any changes to devices.

This notification will allow you to:

• Ensure that users are using the company-provided devices and not other unofficial devices.
• Detect if a user loses a device and starts using another one to avoid reporting the lost device.

This setting is automatically enabled when you first start using Handy, and you can modify it in the *Notification recipient settings*.

To see more about notification recipients, please read this article:

How to add a notification recipient

Send us a message in the chat if you have any questions!

Updated on: 04/02/2026