Mobile users can log out from their mobile device

To define whether or not a user can log out from their mobile device, go to Settings:

Then, go to *General* > *Basic configuration*, where you'll find the setting called "*Users can log out on mobile devices*":

If you enable this setting (checkmark), users will be able to log out; if you disable it (no checkmark), users won't be able to log out of Handy from their mobile devices.

*In case of keeping this setting disabled, you can control your users' sessions from the web portal. For more information about this, you can read the following article:* Log out a mobile device from the web portal

After making any changes to these settings, remember to click the *Save changes* button.

Consider that if you change this setting, mobile users will only see changes after their next synchronization.

In this other article, you'll see a step-by-step on how users can log out from their mobile devices: Cierre de sesión en el dispositivo móvil

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Updated on: 04/02/2026