Articles on: Sales

Send a copy of the order to the client by email

Do you want your clients to have a copy of their order? Handy can help you with this, and in this article, we'll teach you how to do it.

In the web portal, go to *Settings*, and select *Orders*. There, enable the setting called *When capturing an order, send a copy of the order to the client by email.*

To define which address will receive these emails, go to the client's profile and click on *Edit*. Then, select *Emails* and click on *+ Add*. Here, you can type in the client's email address:

Once you've added the client's email address, you'll see a table with the address's relevant information, such as creation date, last update, status, and whether it's enabled or not:

You can add up to five email addresses per client. The email will be sent to all of them.

Here's a preview of the email your clients will receive if you enable this setting:

Send us a message in the chat if you have any questions!

Updated on: 04/02/2026

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