What is Handy's Service Level Agreement (SLA)?

Handy's Service Level Agreement is 99.9% uptime, which implies a potential average service interruption (which does not occur every day) of 00:05:46.

It’s important to understand that the Handy app can continue to operate even when the service is NOT available, as it is designed to work offline. The SLA applies only to access to the web portal.

Click here to see the service status.

Updated on: 04/02/2026