How does the Discord integration work?
Crisp provides a Discord integration, that is included in our Essentials and Plus plans. The Discord integration lets you receive customer messages in a Discord channel. You can even answer from there.
| Discord integration is available from the Crisp Essentials plan
How do I link Crisp to Discord?
You can link your existing Crisp website to Discord, by enabling the Essentials plan on the target website , and then configuring the Discord integration:
Go to: [https://app.crisp.chaSome readersHow to connect your Crisp Smiirl Counter?
The Crisp Smiirl counter can be used to display some Crisp metrics directly on your physical counter
Setup your Counter
Plugin your counter.
Go to: https://smiirl.com/start
Follow the instruction on your screen.
Your counter is ready to be linked to Crisp
Link your counter to Crisp
Go to app.crisp.chat > Plugins > search for "Smiirl" and install the plugin
 to manage all your WhatsApp users at scale.
Contents
Connect the WhatsApp Business Platform with Crisp
[Migrate an existing Whatapp phone number](#1-migrate-an-exFew readersHow to link Crisp with GitHub Issues?
Crisp is integrated with GitHub Issues, with this feature you can reply to your GitHub Issues directly from Crisp!
Link Crisp with GitHub
Go to app.crisp.chat
Go to Plugins
Click on GitHub.
Connect with GitHub
Select all the repositories that you want to synchronise in Crisp.
TroubleshootingFew readersHow to integrate Crisp with X (Twitter)?
Here is how to integrate Crisp with Twitter, so you can receive direct messages from Twitter and reply from Crisp.
| Twitter integration is available from the Crisp Mini plan
||| ⚠️ Before you continue: This integration requires you to be on the Twitter Enterprise plan. If you do not have this plan on Twitter the integration will not work.
1. Create your Twitter Project & Twitter App
Go to your Developers portal dashboard
ClickFew readersHow to synchronise Crisp contacts with Microsoft Dynamics 365?
The Microsoft Dynamics 365 integration allows you synchronise your Crisp's contacts with Microsoft Dynamics 365. In this article you will learn how to install the plugin and get it working.
| Microsoft Dynamics 365 integration is available through a monthly payment
How does the Microsoft Dynamics 365 plugin work with Crisp?
Our Microsoft Dynamics 365 integration allows automatic synchronisation with Crisp regarding your contacts and all the information that goes along.
How do I instFew readersHow to connect Ringover with Crisp?
Phone calls are still one of the most frequent channels customers use to get in touch with companies. By connecting Ringover to Crisp, you can now start phone calls straight from your Crisp inbox and receive messages and notes about your calls. Here is how.
Through this guide, you'll get everything you need to get your Ringover account connected to Crisp.
How to install the Ringover integration?
|| To enable this integration, you need to be using the Essentials plan.
To centralize allFew readersHow to Connect Crisp with Segment.com
Crisp provides a Segment.com integration, that is included in all our Essentials and Plus plans. The Segment integration lets you sync all your data from third-party sources to Crisp using Segment. Meaning Crisp is a destination.
| Segment integration is available from the Crisp Essentials plan
Connect to your Crisp Dashboard
Go to app.crisp.chat > Plugins > Segment

Available from Crisp Essentials, Crisp Zendesk plugin allows you to reply to Crisp messages directly from Zendesk.
People will be able to send messages over the Crisp Livechat and your agents will be able to reply using Zendesk.
||| Zendesk integration is now deprecated. It's still available for users already using it. To get details about this, you can contact our customer support.
1. Install the Crisp App on the Zendesk Marketplace
Go to [https://www.zendesk.com/apps/support/crisp/Few readersHow does the Trello Integration work?
Trello is a project management software that is used all over the world by many companies. Using Crisp, you can now use Trello from your inbox, without leaving our tool, which is a huge improvement in terms of productivity. Here is how you should activate the Trello integration.
|| The Trello integration is part of the Essentials and Plus plans.
How do I link Trello and Crisp?
You can link your existing Crisp website to Trello, by enabling the Essentials plan on the target website , andFew readersHow do I connect Klaviyo to Crisp?
The Klaviyo plugin allows you to sync your Crisp contacts to your Klaviyo workspace, push events from Crisp to Klaviyo profiles and display Klaviyo profile details directly in Crisp.
Contents
How to connect Klaviyo to Crisp?
Contact synchronization
Contact events
Widget Data
Email Conversations
[SMS Conversations](#5-sms-conversatFew readersHow to install Crisp with Telegram?
If you need help to link Crisp with Telegram, click on this tutorial!
| Telegram integration is available from the Crisp Mini plan
Link Crisp with Telegram
Go to app.crisp.chat
Go to plugins
Click on Telegram
Create your Telegram Credentials
Contact Botfather and then launch the command: /newbot
Provide the Name of your bot
Fill the Username. *The name must end with BotFew readersHow to connect Crisp with Mailchimp
Crisp provides a MailChimp integration, that is included starting Crisp Mini plan. The MailChimp integration lets you sync your Crisp contacts to Mailchimp.
|| This integration is one way only. It pushes contacts from Crisp to Mailchimp. Not from Mailchimp to Crisp.
Go to the Crisp Plugins
Go to app.crisp.chat
Go to the plugins section
Search for Mailchimp
Connect with Mailchimp
Once you click Connect with Mailchimp , you will be redirected to the OAuth processFew readersHow to setup the Twilio Plugin
Integrate with Twilio to connect with users using SMS messages
| Twilio integration is available from the Crisp Essentials plan
Link Crisp with Twilio
Go to app.crisp.chat
Go to plugins
Click on Twilio
Provide your Account SID and Account Token
Choose a Phone Number
Troubleshooting
I don't receive any SMS in Crisp
In this case, Crisp might fail to configure a webhook. Usually, it's because there is aFew readersHow does the Slack integration work?
Crisp provides a Slack integration, that is included in all our paid plans. The Slack integration lets you receive customer questions in your Slack group. You can even answer from there.
| Slack integration is available from the Crisp Mini plan
Video Tutorial
${frame}[](https://www.youtube.com/embed/zLrx6KWFew readersHow to Link your Facebook Messenger pages to Crisp?
The Facebook Messenger plugin allows you to receive and send messages from one or more of your Facebook Business pages. You will have the ability to connect and disconnect Facebook directly from Crisp.
How to install the Facebook Messenger plugin?
|| In order to manage your messages from your Facebook Pages directly in Crisp, you will need to make sure you're on the Mini, Essentials or Plus plan and that you are an Admin in your inbox .
Login to [Crisp](https://app.crisp.chatFew readersWhat are plugin permissions?
As a Crisp user, you may want to connect plugins to your website on Crisp, in order to extend it with features such as integrations to other SaaS you use, or community plugins that do a specific thing that is not available in the Crisp base software. Plugins may need to access your Crisp data, and modify it. Permissions restrict what they have access to, and provide you knowledge of what plugins do to your data.
**Permissions can be viewed in the plugin details in your Crisp dashboard, forFew readersHow to install Crisp helpdesk and live chat on Adobe Commerce?
Installing Crisp on your Adobe Commerce online store (previously known as Magento) requires a couple steps. The integration will enable the chat widget on your online store as well as the creation of an helpdesk for your e-commerce activity and will be very useful to synchronize customers' data for each conversation, no matter the channel.
Note that you can download our Crisp extension for Adobe Commerce on Adobe Marketplace, available here: [https://commercemarketplace.adobe.com/crisp-chatFew readersHow to Link Crisp with Line?
LINE is a Japan-based messaging app that is used by over 600 million users worldwide. Here is how to Integrate Line with Crisp!
| Line integration is available from the Crisp Essentials plan
Pre-Requisites
You need an active Line account
Line Integration is available from the Crisp Essentials plan
You need a Line paid account , otherwise, you won't be able to reply to Line customers.
Create a Line Messaging API Channel
Go to developers.line.Few readers