• How to take your Care Friends listings to the next level!

  As Care Friends listings will be viewed by people who have been pre-selected by your care staff, we recommend using a more friendly and conversational style. Here are our do's and don'ts for writing a great Care Friends listing: Do Make your listing stand out by adding your own image and/or video. We recommend a ‘day-in-the-life’ style, or images and testimonials from your existing team. ​ Use our [suggested listing wording](https://support.carefriends.co.uk/en/articles/481440Few readers

• Resizing your listing images

  For an image to look its best when viewed in the app and when shared, it needs to be a landscape-oriented rectangular image, 1200 x 630 px in size. Check out the steps below to adjust the image size in just a few clicks. For Windows Users For Mac Users For Windows Users Step 1: Open the image in 'Photos' Step 2: Right-click on the image or click on the three-dot icon in the top toolbar above your image and select 'Resize image'Few readers

• Pinning a listing to the app home screen

  Have a listing you really want to encourage your employees to share? It is now possible to 'pin' up to 5 listings to appear in the listings carousel on the home screen so that they see these listings as soon as they open the app: [](https://downloads.intercomcdn.com/i/o/myurolee/2615749495/3f4f07d36a772ac9e6eda94f2395/image.png?expires=1790070300&signature=1c615b9b823df339Few readers

• Editing a listing

  Updating a listing is really simple, and our step-by-step guide below will show you how. Editing a listing- a step-by-step guide Step 1: Head to the Listings section of your portal: [](https://downloads.intercomcdn.com/i/o/myurolee/2452346180/2c96031ebd989c7d1d3fc9a23297/image.png?expires=1790070300&signature=0dede5f2590fe1b77710f22d958ba085d85c59786fe8befe78cFew readers

• Deleting Inactive listings

  Want to tidy up the listings section of the portal and remove old listings that are no longer needed? It is now possible to delete these, even if they have referrals/candidates linked to them. Step 1: Head to the listings section and find the listing you wish to delete, either by using the search function or by scrolling through the list: [](https://downloads.interFew readers

• How to convert Youtube shorts to display in your listings

  Adding a YouTube video to your listing is a great way to engage potential candidates, and there is now a way to convert your YouTube short link to a regular URL so it displays correctly🤩 What is a YouTube short? YouTube Shorts are defined as vertical or square videos up to 60 seconds long. Step 1: Create your video and upload it to YouTube (If your video is longer than 60 seconds, click here to learn how to addFew readers

• Deactivating a listing

  If you fill a specific vacancy or don't need any more referrals/candidates, you can deactivate the listing in your portal, which will remove it from the app. Deactivating the listing will keep all candidates associated with that role in your candidate area. It also means that if you want your team to start sharing that advert again in the future, you can simply 'activate' it rather than having to re-add all the details. If you wish to deactivate multiple listings, click [HERE](https://support.Few readers

• Duplicating a listing

  If you have multiple roles which are very similar, for example, one is full-time hours and the other is part-time, or a generic role which is available at each of your 'sites', you can simply duplicate a listing and edit it to fit each position. Duplicating a listing: a step-by-step guide Step 1: Go to 'Listings' in the left-hand menu of your portal and search for the listing you would like to duplicate. Then click on the 3-dot menu icon next to this advert and select '**DuplicFew readers

• How to view a listing preview

  Once you have created a listing, it's really easy to preview so you can see how it will appear to potential referrals/candidates: Step 1: Head to the 'listings' page of the portal and find the listing you wish to view: [](https://downloads.intercomcdn.com/i/o/myurolee/2499989133/3d24beed72be956dbbc701fc8c42/image.png?expires=1790070300&signature=3c8818fc4a6f8bfe66fFew readers

• Changing the default listing image

  Using a 'day-in-the-life’ image of your team is a great way to encourage job seekers to find out more about your organisation and submit interest in your listing. [](https://downloads.intercomcdn.com/i/o/myurolee/2615641268/944df93936dc72dd6721fa9bbd28/image.png?expires=1790070300&signature=51a9c7418a08441b7b348abe7dcbf2c71e8560a0cabd8b4d625a5c30ff64922e&req=diYmE896nINZUfFew readers

• Automatically deactivate a listing

  Schedule a deactivation date, and your listing will be removed from the app automatically on the day you choose - no need to remember to deactivate it manually. It's a simple way to plan ahead and ensure nothing gets missed when your schedule is busy. ❗Please note: For clients with an ATS integration, please contact your account manager if you wish to use the dates from your integration. Step 1: Click listings in the left column: [![](https://storage.crisp.chat/users/helpdesk/website/Few readers

• Automatically activate a listing

  Schedule an activation date and your listing will go live automatically on the day you choose - no need to remember to activate it manually. It's a simple way to plan ahead and ensure nothing gets missed when your schedule is busy. ❗Please note: For clients with an ATS integration, please contact your account manager if you wish to use the dates from your integration. Step 1: Click listings in the left column: [![](https://storage.crisp.chat/users/helpdesk/website/-/d/0/0/2/d0028d729bFew readers

• Advice on writing your listings

  Because Care Friends listings will be mostly viewed by people who have been pre-selected by your care staff as high-potential additions to the team, we recommend a much more targeted wording than you might use on internet job boards or via social media. We can make the following assumptions: In most cases the person viewing the Care Friends-shared listing has the right values for the role, as determined by someone doing the job, probably has a car (if that is a requirement), is considereFew readers

• Auto-rejecting candidates who do not drive

  Do you have a listing which requires your referrals/candidates to have access to a car for work? Great news! You can now add auto-rejection to new and existing listings. This will save valuable time contacting only eligible candidates in your portal 🤩 Step-by-step guide: Step 1:Head to Listings on the left: [](https://downloads.intercomcdn.com/i/o/myurolee/25002Few readers

• Suggested listing wording

  We suggest a gentle approach to Care Friends listings in order to appeal to both passive and active job seekers. Simply copy and paste this description into adding a listing 'Step 3: Description & Media' section and add your organisation details to the [insert details] sections. Hi! You’re probably reading this advert because a friend or connection of yours thinks you would make a great addition to our care team and has shared it with you. They think you could have what it takes to beFew readers

• Managing your screening questions

  The candidate screening questions that are displayed at the bottom of your expression of interest forms can now be edited to allow you to select the candidate rejection criteria and edit the title wording. Once updated, these can then be added to your listings to enable you to auto-reject referrals/candidates that are not suitable for roles based on their driving status, or overseas status. This helpful feature means that only eligible referrals/candidates who answer the question with your choFew readers

• Updating a listing image

  Adding images to your listing can really help to make it eye-catching and give an insight into the role. This guide will show you how to update an image for a listing that is already on the system. If you want to add a new advert, then click HERE to find out how to do this. 💡Top tip! Is your listing catching the right eyes? It’s important to remember that most people will see your listing on their phone, so the image aFew readers

• How to activate or deactivate multiple listings

  It is now possible to activate or deactivate multiple listings in just a few clicks: Step 1: Head to the listings section of your portal: [](https://downloads.intercomcdn.com/i/o/myurolee/2519589679/1803c187926541f26788e3441749/image.png?expires=1790070300&signature=926dab84c72012fb2d6248b5710a7cd2cb36bb25ed363867bbbc1e669e454ef5&req=diUmH8x2lIdYUPMW1HO4zcKJgqsts8Few readers

• Adding a listing

  Adding a listing- a step-by-step guide: Step 1: First, head to the listings section of your portal and select 'Add a new listing': [](https://downloads.intercomcdn.com/i/o/myurolee/2450818579/0ebf6f426f0e1aac42f126a02db2/image.png?expires=1790070300&signature=8fa250b9c41bb2bdc0f0174c890dcbe6d85b7dbd2c89aa9cbab2a3de2fd34b8b&req=diQiFsF%2FlYRYUPMW1HO4zfrllWyFew readers

• Adding a video to your listings

  Adding a video to your listings is a great way to engage potential candidates and make your job stand out. You can add a YouTube, YouTube Short, or Vimeo link to yours in just a few clicks, and this article will walk you through how. 🤔What is a YouTube Short? YouTube Shorts are vertical or square videos up to 60 seconds long. Step 1: First, head to Listings on the left, select the 3-dot menu icon for your chosen listing and click Edit: [![](https://storage.crisp.chat/usersFew readers

• Adding screening questions to a listing

  Do you require more details about the referral/candidate before reaching out to them? This article will demonstrate how to easily include additional screening questions to your job adverts. Step-by-Step guide: Step 1: Head to listings on the left: [](https://downloads.intercomcdn.com/i/o/myurolee/2488424685/5eafd2a6d4d451180bf195ed276e/image.png?expires=17900703Few readers