Captivate Podcast Hosting Support Hours
We're always optimizing our support hours in response to what you, the podcaster, needs. You're the most important part of what we do
Unlike many other podcast hosting companies, we don't just offer 9-5 Eastern support hours Monday-Friday. Our team covers multiple timezones which means someone is always there to help.
Our current support hours are:
Monday to Friday
Our team is available 24/7, with an average reply time of two hours or less.
Saturday & Sunday
The team is alwSome readersHow do I clear my cache?
To speed up load times for websites you visit frequently, your browser will temporarily store (or 'cache') some of the data involved for later use. This means that it won't have to download the same data again. However, if the website changes, this can result in an outdated version of the page being loaded. In these cases, it helps to clear your cache. So how do you do it?
Mobile Phones
Android/iOS - Chrome
Open the Chrome app.
At the top right, tap More (the three verticFew readersPodcast Platform Contact Details
While Captivate's support team is one of the best in the business, and will be able to help you with almost all of your support requests, there are times where direct support from the podcast platforms and apps are required.
Here you'll find a list of all the key contact information for the various podcast platforms and apps:
Note: When reaching out to any podcast platform, it's always useful to provide them with your podcast RSS feed.
Apple Podcasts
Email support: [[email proteFew readersCaptivate Omni-Search Overview
Whether you want to publish an episode, manage your podcasting team, dive deep into your analytics or learn about SEO, Captivate's "Omni-Search" puts the whole Captivate experience at your fingertips.
To access omni-search from anywhere within Captivate, either:
Click in the search bar at the top of your Captivate dashboard
CMD + K (Mac)
CTRL + K (PC)
Using the Captivate Omni-Search from within your Captivate dashboaFew readers
