Managing your Captivate user profile
To get started, log in to your Captivate dashboard, click on the drop down icon link next to your account name in the top right of your dashboard and click My Account.
Update your personal details, including your account name, profile image and email address associated with your CaptivaFew readersHow do I upgrade my Captivate podcasting plan?
When you first create your Captivate account, you choose which plan is best for you.
But there may come a time when you need to upgrade your plan, or switch the frequency in which you pay. No problem!
Note: You can upgrade your plan at any time. Any changes to your monthly/annual payments will be pro-rated when required.
To upgrade your Captivate podcast plan:
Log in to your Captivate dashboard.
Click on the drop down icon next to your account name in the top right.
ClickFew readersHow do I change my Captivate password?
Changing your Captivate password is nice and easy once you're logged in.
To change your password:
Log in to your Captivate dashboard.
Click on your name, in the top right hand corner of the dashboard.
Click My Account from the drop down menu.
Click Password on the left hand side menu.
Enter your current password.
Enter your new password.
Remember, passwords must:
Be 8-20 characters long
Contain at least 1 uppercase letter
__Contain at least 1 lowerFew readersHow do I change my Captivate profile image?
Your profile image is not only used on your Captivate account, it's also what is used on your podcast website either via Captivate Sites or via Captivate Sync™ on your own WordPress website.
To change your profile image:
Click on your name, in the top right hand corner of tFew readersHow do I cancel my Captivate account
We'll be really sad to see you go 😢 We have a cancellation process that makes it nice and simple for you. That's nice, isn't it!
Even though we hate to see you go, we understand that, for various reasons, you may want to cancel your Captivate account.
We have a quick and easy cancellation process that also helps us figure out the best way to close your podcast show(s) depending on how you'd like your show(s) to be found by the public in the future.
To cancel your account:
Go to your name,Few readersHow do I update my billing details?
From time to time you may need to update your payment details or view copies of your invoices. All this can be done from the Billing section of your Captivate account.
How do I update my payment details?
Click on the drop down in the top right hand corner of your Captivate dashboard.
Click on My Account.
Select Billing from the left hand menu.
In the Payment Card section, click Edit.
Add your new card number, expiry date and CVV details (usually a 3-digit number on thFew readersHow do I sign out of Captivate?
We know, you want to stay signed in to your Captivate dashboard and take in all the wonderful features inside. And we don't blame you! 😁
But, we know there comes a time when other things call, and you need to sign out. No problem!
To sign out of your Captivate user account all you simply do is click on your name, in the top right hand corner of the dashboard, and then click on Sign Out from the drop down menu.
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